Izumiotsu 4 Stars Hotels

"Very spacious room, especially the bathroom which surprisingly had a separate bathtub and sink/vanity instead of the common combined "unit bath". Modern and stylish interior. Great location right next to a shopping complex and a short walk to Namba station but also quiet at night. Many unique small restaurants under the train tracks. Great takoyaki place and coffee shop nearby. Would stay again!"

"Not what we expected from a 5 star hotel. Having travelled round Japan and stayed at some lovely hotels this was by far the worst. Despite good reviews we had seen I would not recommend this. We booked a double room but the bed was not even big enough for a child and wasn’t a double. We had to pay to upgrade to what was a slightly better room. Although every time you went to the bathroom in the night the lighting the room automatically and on. The luggage storage was tiny and hard to get too. The breakfast was very average. The omelette you had to put a number in for and I asked for it to be cooked more 15 mins later after repeatedly getting up to see if it was ready and I had eaten the rest of the breakfast it wasn’t cooked and was cold. Awful system and not relaxing. We had to ask for food to be replenished and the tables were just left without being cleared. Poor service and poor hotel from start to finish. "

"Staff are curt, it is advertised there is instant coffee in the room and there isn’t. Laundry is very busy but it’s a nice option to have. Good location. "

"Location was great and plenty of restaurants and close to train station to go places"

"l could not fault our stay at Citadines Osaka. We stayed 4 nights in February and it was perfect. The rooms are very nice, the beds are super comfortable and the breakfast was delicious. Thank you Citadines for helping make our Osaka visit so special!"

"Excellent Hotel! Could be a 5 star! Perfect location with a large grocery store below hotel. The staff are ALL professional and pleasantly welcoming. The breakfast buffet has everything you could imagine in a massive beautiful room on the 23rd floor. Thank You Yamanaka for your morning warm greetings! We would stay here again, No question! "

"Honestly great place to stay. Room was perfect for what we needed and shower was very nice. Also, since it is connected to the station, it is very easy to get around the entire area and is close to some of the best shopping and food. "

"中央冷氣空調系統，無法調整，房間悶熱，詢問前枱人員建議我們打開房間窗戶！ 除了冷氣問題，其他一切都很好，早餐選擇多且新鮮美味，有送點心卷傍晚時段使用，另有小點心bar和飲料下午時段供房客免費使用。 地點很好，樓下就是藥妝店和lawson 如果下次再去環球影城是冬天時段會考累再次入住~"

"Convenient location near train station. Good breakfast buffet and restaurant staff"