North Bristol 4 Stars Hotels

"Room had broken light fitting , cob web ,and stain on the carpet ,about to run a bath and there was someone else hair in the bath and on the wall so as wanted to get ready to go out cleaned it ourselves then run myself a bath gets it and all of a sudden the water is brown scummy and something brown floating around realised it was rust coming of the rusty dirty tap/ water drainer - reported to reception oh sorry and that was it . Pillows are like air not in a good way no good for side sleeper couldn’t sleep for hours then woke up with sore neck , asked for another pillow was told if they can find one we can have one One was left in the room so at least that was sorted ., furniture chipped such a shame as could of stayed elsewhere for much cheaper but it’s where we stayed for our anniversary last time and planned on returning here in the future but I think we will look elsewhere now"

"Nice, renovated room and bathroom. Very spacious and clean. Great breakfast and great location."

"Excellent location, really helpful staff- especially at the bar, and a great pool and steam room. Outstanding"

"Very nice breakfast, gym 24/7, central location"

"Not the best start when the fire alarm went off just after we'd arrived. Towels weren't changed until 4 pm. Long wait in restaurant. No sandwiches available on room service."

"very tasteful decor and free tea and coffee and games in reception and great ambience"

"Room was great, decent size for a family. Breakfast was good too"

"Great place to stay Rooms are funky, fun was great and plenty to do to entertain you during your stay"

"The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all The room was clean but every time you used the toilet it made a really loud noise after flushing You also had to pay £8 per night for parking"