Pine Lake 4 Stars Hotels

"Pure excellence all around. "

"Solid job. Room was smaller than anticipated, but wasn't an issue. Tv placement could have been better, but that's my worst "complaint" if I had to have one."

"Great stay and great location!"

"My stay was great parking was great the hospitality was well above and beyond 👏 caint wait to revisit "

"Need better cleaning staff"

"Very clean room, conference areas close to elevators that go up to rooms, so no long walks to and from. Very pleasant staff from valet to check-in to housekeeping. "

"Fabulous atmosphere and staff!!"

"Upon arrival (Friday, 9:45 pm), valet was extremely crowded. Apparently, The Starling is a popular night life spot. When I finally made my way to the valet, I wasn't greeted. A security guard informed me it would be more affordable to self park if I didn't plan to go in and out multiple times ($30 vs. $69 for valet). The music in the lobby was uncomfortably loud and I had to the man at the front desk to constantly repeat himself. He also didn't give me any of the requisite details (i.e. explaining the incidental hold, wifi info, restaurant info, etc.) while his counterpart was very thorough with the guest he was checking in. The room underwhelming--it was basic and simple, with an overly soft bed and pillows, and terrible lighting. The next morning, I woke up late and asked the front desk to have housekeeping come to my room. A note was made, but my room was never cleaned. On Sunday, I went to breakfast at the hotel's restaurant which was excellent. The ladies working at the restaurant were enthusiastic, kind, excited, and knowledgeable. Nicole attended to me and she was fantastic! I would stay here again, but only at a discounted rate. It wasn't bad for $378 for 2 nights/3 days. You're mostly paying for the location (which is excellent)."