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"It was a great place with amazing staff. I will be back. "

"As we arrived to the property we were greeted by the hotel personnel. Right after we walked in to check in, there was a server offering drinks. We found that perfect, as there was a line at check in. Once it was our turn to check in we were told that they were oversold on rooms. That they didn’t have any rooms available until the next day. They offered us to go to a different hotel and extra compensation with that but it was very disappointing. I declined the offer, and the young lady who was helping my group of 8 (adults and children) was able to put us in 2 VIP adults only rooms for the night and then moved us to our permanent rooms. Next day we packed our belonging and got moved to our ocean view rooms. The staff works hard to make sure guests are not unhappy but I think management needs to step up in this kind of situations and apologize to the guests. Leaving everything to the associates it’s not the way to go. The property is in good condition. I loved the shows they had available for the kids. Pool area lis maintained clean. Rooms were cleaned daily. Cleaning staff would leave a cute towel animal on top of the bed. We visited 4 of restaurants in the resort and my favorite was the steak house. The food was delicious. Server Martin and Memo were very attentive. Manager of the steak house was able to accommodate us for dinner on our last night at the resort. Italian concept Venecia was also a favorite. Lunch and Dinner buffets were good. "

"Food was "

"Amazing "

"We enjoyed our stay here, staff were amazing and the activities they had for us were fun. We had access to the Riu Party at the Caribe via free shuttles that came every 10-15 mins; pool parties were fun. We didn’t like that the pool closed at 7:00pm but understand that it was for treatment purposes. As well restaurants closed at 9:30pm so their last seating were basically 8:30pm. So if you get hungry past that you either eat at the buffet again until 10:00pm or hots/burgers/sandwiches that were from the Sports Bar made from earlier in the day or go off the resort to find a place. "

"Clean very helpful "

"Great location, beautiful hotel just a bit outdated. Very clean rooms and bathrooms, mini fridge was not working, took 3 days to get it replaced as well as the iron. Beds were clean and comfortable, for an all inclusive Resort food can be a little better. However, over all was a good time. Pool was incredibly good, family oriented activities, live music outdoors was great & a Cigar Lounge onsite which I loved because I’m a cigar smoker."

"Amazing staff and food ! Great stay"

"⭐️⭐️⭐️⭐️⭐️ Un paraíso total, servicio impecable Mi estadía en el Grand Fiesta Americana Coral Beach Cancún fue simplemente espectacular. Desde el check-in hasta el último día, el servicio fue de primera: atentos, amables y siempre con una sonrisa. Todo estaba impecable y muy bien cuidado. La habitación amplia, cómoda y con una vista al mar impresionante. La comida deliciosa en todos los restaurantes, con mucha variedad y calidad. La playa es preciosa, la piscina increíble y siempre había espacio y buen ambiente. También disfruté mucho de las actividades dentro del hotel. Sin duda, un lugar al que volvería. Todo fue perfecto. ¡Gracias por una experiencia inolvidable!"