凤凰城市中心设有 SPA 水疗的度假村酒店 | 每晚可低至HK$818

“Outdated”

“I’m not really sure where to start. Upon arriving at the hotel and parking, the elevator was out of service. At check-in they forgot to give us our complementary drink tickets that you get for being a member. Walking to our room we saw that all the fountains were off. I’m sure it had something to do with maintenance but again I booked this hotel specifically because of how beautiful it was. The fountains didn’t fill up and turn back on until the day we left. I booked a poolside view, but our……

“From the moment we arrived, the hospitality was truly above and beyond. The staff made us feel welcome and went out of their way to ensure we had an incredible stay.(see picture) The resort is absolutely beautiful, with spotless, well-maintained rooms and excellent amenities. One of the biggest perks was the convenient shuttle service to the TPC golf course, which made getting around effortless. We visited over the Fourth of July for Freedom Fest, and it exceeded every expectation. The live……

“It was Amazing!!!will come back again. Thanks”

“The property itself has charm, but a few issues really impacted our stay. Most notably, we found two roaches in our room and they were German cockroaches, not the "palmetto bugs" staff tried to attribute to recent palm tree trimming nearby. To their credit, staff did acknowledge that explanation wasn't really an excuse, but the resolution fell short: we were told housekeeping wouldn't address it until checkout (which was the next day), meaning we had to deal with it for the remainder of our……

“I would go back.”

“The hotel was very peaceful and well kept. The room was clean and the staff friendly and welcoming. My daughter and I had a great time.”