「Check-in was not good, they didn’t honour the pre-reserved room or the requests we had made in advance. No explanation of resort, locations of amenities or times things were open or available. 50% of staff were friendly, the other 50% were not seemingly interested in friendliness. Most employees did not speak enough english to understand requests and we were given mixed information when we would ask. The rooms were a good size. The cleanliness and upkeep of the rooms/furniture was not...
「Check-in was not good, they didn’t honour the pre-reserved room or the requests we had made in advance. No explanation of resort, locations of amenities or times things were open or available. 50% of staff were friendly, the other 50% were not seemingly interested in friendliness. Most employees did not speak enough english to understand requests and we were given mixed information when we would ask. The rooms were a good size. The cleanliness and upkeep of the rooms/furniture was not...
Bonnie