East Side Bar Hotel

"Everything was excellent - i will be back"

"Staff, clean room"

"I love the rooms. And the pool and hot tub are great "

"Room was average. Beautiful view. Luckily bed was terrific! Location was great. Staff super nice."

"Everything from the check in process to the checkout process was flawless! Customer service was outstanding!! We love staying at the Crowne Plaza Playhouse Square "

"Room was great, clean and accommodating. We enjoyed some drinks from the front desk, they had a lot of options. "

"The room was very nice, and the staff were very friendly. "

"What stood out - and what we appreciated most - was the help we received when we needed to get to the airport. We arrived late at the hotel just to spend the night and catch our flight home in the morning. During the night, the airline sent an email saying our flight had been cancelled and we had been booked on another flight leaving an hour earlier! Luckily, we saw the email but with only about 1/2 hour before boarding. We rushed downstairs and as the shuttle was not there, a very nice man offered to take us (sorry, did not get his name.) The shuttle arrived just in time and we made it to the gate as passengers were boarding. "

"The room was clean but the tub was older. The staff was so friendly and kind. I didn’t use the shuttle but I upset because they parked the shuttle in the front door and you couldn’t go around it. It was pouring rain and everyone was upset bc it wasn’t going out again and we all were soaked!"