布漢伍德艾斯特里酒店住宿推介

「The location is good for people who are driving with easy parking. The bad point is the room's lack of temperature control. The temperature is locked at 22 degrees, and I informed reception that they can't do anything about it. It is freezing cold inside the room.」

「Pretty hotel with old style renovation 」

「客房整潔，面積大 前臺職員辦理入住手續迅速，有禮貌」

「After speaking with other customers, both lifts did not work correctly. Rooms only had 1 towel. No check in staff. Machine only and did not accept Hotel.com booking reference. Drapes hanging off railing. North wall very dirty from extract fans. Food dire. The whole hotel exudes cheapness and cost cutting. Shower curtain did not extend full length of bath. Parking expensive and only 24 hr parking available. Didn’t do breakfast especially after the evening food so poor.」

「Not bad. Nice lobby but room and bathroom much smaller than expected. Only one chair/ space to sit part from the bed.」

「房間整潔，餐廳空間寬敞，職員有禮！」

「.」

「這間酒店的位置很方便，距離火車站非常近。然而，房間的設施維護與清潔狀況令人失望： 窗簾無法完全關上，影響遮光與私隱。 房門玄關近浴室處的地墊是破損的，觀感不佳。 衣櫃裡的浴袍明顯發黃，衛生狀況令人質疑。 浴室內的潤手霜瓶蓋無法擰緊/關好。 整體而言，地點確實優越，但客房保養與清潔細節亟需改善。 The hotel is in a great location, very close to the train station and extremely convenient. However, the room condition and housekeeping fell short of expectations: The curtains could not be closed properly, affecting both privacy and light blockage. The floor mat near the entrance and bathroom was torn/damaged. The bathrobes in the wardrobe...

「還行吧」

「Arrived London early at 8 am am via international flight ….Waited for a few hours before getting the rooms we booked, despite seeing many people checking out early in the morning. While waiting for the rooms, we visited the restaurant at the lobby for buffet breakfast for 21GBP but was told that if I booked the night before, it would only cost 18GBP. Well, the rigidity of the staff clouded the judgement that we have not got the room to ask for an advance booking for the breakfast buffet. Wish...

「You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they...

「Big room and good mattress only」