Florida Family Hotel

"Everything was amazing! Going back next month! "

"The place is pleasant and the staff excellent. I wish my room had a desk or a place I could've put my lap top and lighting near the bed, besides two tiny lamps, so small they weren't helpful. To be fair, I didn't ask for a room change."

"The room was nice but really wish there was no carpet. The staff was very friendly and welcoming."

"We got a room upgrade during check in and room view was amazing. Service at the cafe and pool area was 5 starts. Plenty of options around the area to go out to eat and have fun."

"The pool was nice but water was very cold. The door to the room we stay in was missing bottom metal seal which left about 1/2 inch gap. The bathroom was missing bodywash (empty container) and the Kleenex box was also empty. "

"Had a security issue with the pool staff being very intimidating to my family. The hotel did assist me in rebooking at a near by hotel."

"Love this place!"

"The only thing missing was a balcony"

"We were in town for a one night stay before a cruise. We were excited to check in and start our vacation. I greeted the woman at the desk and asked her how she was . Her response was "I'm in pain." Oh, ok. Sorry to hear that. And I was. But that is not who the hotel needs making a first impression. I was immediately felt let down and almost guilty to be excited. She said they have rooms available then but it would be $25 for an early check in. We have traveled all over the US and 25 countries in Europe and I have never heard of an "early check in charge". We just paid it so we could get to exploring the hotel and area. One of the things I was excited about was the one bar and restaurant they had inside, it is a really cool retro nautical theme. We were disappointed to find out it was closed all day. So a hotel has one indoor restaurant and it's closed all day on a weekend? They have one other snack bar type restaurant out by the pool but the rain looked like a sure thing anytime. We walked around the rest of the property and it just looked run down. Paint chipping, pool furniture worn out, pool water looked dirty. The next morning at 6:30 we were awakened to an ear deafening sound of a fire alarm. Everyone had to evacuate. We stood by while the fire trucks came and it was declared a false alarm, the system is not working properly. We went back up to our room and two hours later the same fire alarm happened. Instead of feeling refreshed for our cruise were were tired/stressed."