爱丁堡劳瑞斯顿城堡附近酒店

“Friendly staff, great food and nice clean rooms 👌”

“Worst experience in UK! Elevator n key card not working, noisy room without sound proof at all! Bad housekeeping and dirty carpet! And bad reception except the checkout one!”

“Room was spacious and clean Staff were very helpful Very close to everything 👌”

“The location was superb and the staff very helpful.”

“早上八點有人來開我的門 我覺得不安全 廁所太舊有味道 廁所門好吵 每次開關都有噪音 而且隔音很差有人在走廊說話都聽得到 偏偏飯店規模大 走動的人很多”

“The service is good.”

“飯店雖然離市區有一小段距離，但門口就有公車站，交通還算方便，服務人員非常用心，房間也很舒適”

“Excellent. Nothing to complain indeed. It was quite expensive but after staying you will know it is worth it.”

“非常舒適寬敞的空間，有廚房及齊全的用具，很有家的感覺，也有提供免費的Wifi。 飯店位置很方便，前往王子街及Royal Mile 步行即可到達，附近也有多家超市可以逛，很推薦家庭入住的公寓式房間。”

“Apartment is prefect. Good location. However, I requested 3 beds but cannot provide and without notification. Finally, my son needed to sleep on sofa. Hope can improvement the communication.”

“Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.”