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"We always use Sofitel when travelling from T5 a calm environment on a very busy world."

"Reasonably basic but clean, bed not that comfortable, you only have internal view of hotel from room window, felt bit stuffy. Gym was okay, staff friendly. Quite expensive in bar!"

"Great hotel, prime location"

"Totally recommend it"

"Walking distance to main streets. Quiet area."

"very clesn and comfortable rooms good staff. excellent location near British museum .very nice breakfast."

"The hotel was nice and location was great for a London tourist as it was close to many attractions I was disappointed in the concierge as he made empty promises to take care of some basic requests "

"We loved the location of this hotel, it was walking distance to theaters and many top restaurants. The staff were always helpful and friendly. However, it needs some serious maintenance work. The shower never drained right, the second day we had to turn off the water three times in the middle of showering to let the water drain so it wouldn’t run onto the floor. After they tried to fix it we only had to turn it off once during each shower. We had water leaking from the ceiling in the bathroom on three mornings. The first time it happened it was clear from stains on the ceiling that it was a recurring problem. So not sure we would recommend this hotel for those reasons."

"The service is very bad."