We were bumped by the Grange Blooms hotel into their less attractive but nearby sister hotel, the Grange Whitehall. Great location, but a very average hotel, falling apart a bit.
Jonathan
於 2022 年 6 月住了 3 晚
10/10 優異
Margriet
家人同遊
2022年4月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir waren 4 Nächte dort und haben es sehr genossen! Das Hotel hat sehr viel Charme, uns ist das viel lieber als ein modernes Gebäude das überall gleich aussieht. Es hievt einen entzückenden Garten hinten hinaus, dort kann man jederzeit eine Pause vom hektischen London einlegen . Die Lage ist top, man ist zu Fuß in 12 Minuten am Leicester Square oder Oxford Circus. Es gibt viele kleine Restaurants in unmittelbarer Nähe. Wir werden nächstesmal wieder dort wohnen!
Margriet
於 2022 年 4 月住了 4 晚
4/10 欠佳
Susanne
伴侶同遊
2021年11月26日
不滿:整潔度、設施服務和住宿狀況
Susanne
於 2021 年 11 月住了 1 晚
6/10 一般
Paul
伴侶同遊
2021年10月19日
讚好:整潔度、設施服務和住宿狀況
We got the hotel to book in at 2.15pm, the E-Mail confirmed that the book in time was 2.00pm. We were told by the receptionist that it was 3.00pm book in, I showed her the E-Mail and was told the room was not ready and if I wanted to complain then to contact head office. Totally unsympathetic and offered no apology at all. The Duty Manager Fruzsina then stepped in and was the polar opposite, helpful, apologetic and offered us a free breakfast. The hotel was lovely, it was a shame that the receptionist gave such an unfriendly and unforgiven welcome to the guests.
Paul
於 2021 年 10 月住了 1 晚
8/10 不錯
Patricia Marie (Seattle)
伴侶同遊
2021年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an ideal location and very quiet. Room 310 overlooked a quiet courtyard and the back of the British museum. It’s an old London building, so don’t expect the most modern amenities - but the trade off is well worth it. I’d recommend it highly.
Patricia Marie
於 2021 年 9 月住了 2 晚
4/10 欠佳
Jason
2021年7月26日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Poor Quality of Room
Having been moved at last minute from the Grange Bloom to the Grange White Hall with no reason, we were put into a room that can only be described as the staffs overnight quarters. Having booked a nice looking kings size double room at the Grange Bloom, we found ourselves in a small rom with a drop bed bed that was 1ft off of the floor, uncomfortable as poor quality.
Jason
於 2021 年 7 月住了 1 晚
10/10 優異
真實旅客
多人同遊
2021年7月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Garden
真實旅客
於 2021 年 7 月住了 1 晚
8/10 不錯
Matthew
商務旅客
2021年6月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Recommended
Helpful staff, clean room
Matthew
於 2021 年 6 月住了 2 晚
8/10 不錯
真實旅客
商務旅客
2021年5月24日
讚好:整潔度和職員與服務
Grange Hotels - Montague St
Redirected to Grange WhiteHall (next door) - as has been normal this year. Convenient location on a quieter street (although there is some bus traffic) and good price for the size of the room in this area. Welcoming and friendly service with a basic grab-and-go breakfast still being delivered to the room.