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“From even before we arrived our stay was already fabulous. The concierge staff reached out to us in advance offering assistance and were able to arrange two accommodations we wanted even before we checked in. They remained that helpful during our entire stay. The property and rooms are beautiful. The restaurant and bar are amazing and every staff member was friendly and helpful. The location is excellent and walking distance to everything inside the Walled City. We enjoyed every second of our……

“Me encantó mucho el hotel sólo que alrededor hay discotecas y se escucha la música un poco, una noche tuve que usar los ear plugs y así descansé bien, si quieres ir a rumbear y te acuestas tarde estará bien para ti lo recomiendo pero si quieres dormir temprano es un poco difícil por el ruido, no sé si en todas las habitaciones es así solo sé que en la mía en el piso 8 si se escuchaba. Lo demás me encantó el servicio la decoración todo genial!!!”

“Everything was very good beautiful hotel.”

“Excelente”

“Very clean and the staff was really nice. Need more activity on the resort and the pool close to early.”

“Sin duda una buena estancia”

“I loved my stay! The hotel pictures don’t do justice its do beautiful and the rooftop views and stunning! The food at the hotel was great and the drinks especially the liminoda and cafe con leche were soooo delicious! All the staff were very nice and helpful. When I go back to Cartagena I will stay here again! It’s located very close to everything. 10/10 for the stay!”

“This was my second time staying here, and overall I had a great experience again. I booked a king ocean view room and it was absolutely beautiful the view was amazing. The pool area was beautiful as well, and the hotel overall has a great atmosphere. My room was clean and comfortable. Coming from someone in the cleaning business, I did notice that a deeper cleaning here and there could help in some areas, but nothing major enough to affect my stay. Breakfast was good, but I’d love to see a few……

“Amazing staff members”

“I have to change rooms because the door knob was damaged and couldn’t get inside my room. And they charge an extra local tax that I wasn’t made aware when I make my reservation through Expedia.”

“Great hotel, along with its location and rooftop.”

“It’s a amazing hotel great location and amazing stuff but we have a issue we other towel the last night we was there but never came even when we called twice and told one girl that brought us room service and also we didn’t have no tooth brush and toothpaste until the next day that the cleaning staff gave us cause I asked. No towel I have to dry myself after shower with a shirt”

“The staff was very helpful with all our requests. Hotel located in a quiet , clean and safe neighborhood. Rooms were spacious and breakfast was excellent”

“Great restaurants across the street... try Olivia's for pizza , you won't regret it. 5 to 7 min walk for everything. About 30 to 35 min with traffic from the airport. Breakfast was great. Restaurants in the property were delicious too.”

“Clean rooms Great staff One of the best breakfast Nice view”

“I love Diez Hotel. Breakfast is amazing.”

“This hotel is nice, the beach is also nice but it has several flaws. Expect that other hotel guests sitting next to you at the beach will play temendously loud music. Do not expect this as a place to rest Airplanes take off right next door, noise Wild birds eat from the buffet. Avoid the buffet to avoid any bird carried disease Pillows are terribly tall. They do not compare to the Hilton pillows for example”