搜尋長野原町宮殿

"離王子滑雪的SHOPPING MALL很近，外加上可以走路到東滑雪場，整體來說非常的棒~"

"房間洗手間水龍頭有污漬，被太厚，如果有厚薄不同的被子選擇較佳。前台員工很友善"

"服務很好！飯店很漂亮也很棒"

"超乎想像的滿意，客房職員餐廳表現全部超5星級"

"很好"

"食物非常好, 房間十分整潔， 環境十分之優美"

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"有台灣員工,語言非常方便"

"Great forest view and the whole stay experience is nice. It is in the rural area so there is no sight seeing spot around. The shuttle bus to hotel need to reserve first, not hop-on hop-off type."