预订纽波因特酒店宾馆住宿限时优惠

“总体来看还是蛮不错的，房间够大而且很舒服！”

“Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. ”

“Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air……

“Very friendly staff”

“Very good”

“Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.”

“smelled like cigarettes and marijuana in non smoking areas. person at desk was not polite about charging rooms to accommodate non smokers. cleaning staff was pushy. checkout was 11 and they were pushing us out at 930. will not recommend or stay again”

“The HVAC controls were confusing- they n the wall or at the unit?”

“Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.”

“We were given the wrong room, walked into that room, it had other guests items in it. Pool had huge locks of hair floating in it. We asked for towels, we were told no. It smelled like smoke, food all over the couch in the room. TV didn’t work, took my husband almost 45 minutes fixing it to get it to work. My shoes literally stuck to the hotel floor when walking. Elevators were nasty. Breakfast was gone by 8:30. We wouldn’t have ate it anyway. We will never stay here again. ”

“Room clean. Staff helpfull”

“Air conditioning wirked properly”

“Very nice quiet place to stay Enjoyed our stay”

“The room on the first floor is too small, smelly not nice,clean, all day hot coffee, hot water and ice supply, parking and convenient transportation.”

“No hot tub. ”

“The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back ”