蘇珊酒店 | 熱門蘇珊住宿限時優惠每晚可低至 HK$489

「Very good」

「Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. 」

「Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

「Room clean. Staff helpfull」

「Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.」

「The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back 」

「Very nice quiet place to stay Enjoyed our stay」

「Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.」

「We were given the wrong room, walked into that room, it had other guests items in it. Pool had huge locks of hair floating in it. We asked for towels, we were told no. It smelled like smoke, food all over the couch in the room. TV didn’t work, took my husband almost 45 minutes fixing it to get it to work. My shoes literally stuck to the hotel floor when walking. Elevators were nasty. Breakfast was gone by 8:30. We wouldn’t have ate it anyway. We will never stay here again. 」

「Air conditioning wirked properly」

「There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. 」

「Salle à dîner aurait besoin d'être nettoyé. Bon rapport qualité/prix」

「Everything was great 」

「Great little space close to Chesapeake Bay.」

「Great staff great location 」