Search Chalets in Normandy Isle

"Room was exceptionally clean, not the best view. The hotel offers ocean view upgrades for a fee."

"So humid inside the rooms I slipped on the tile several times "

"Hotel was nice. Sheets could have been a little cleaner, toilet wasn’t working properly. "

"Breakfast was fresh and so good! The staff was so kind and accommodating! I enjoy a convo went stay and clean environment and room! I’ll definitely be coming back when I visit Miami. A five minute drive from the Miami airport "

"The beach was an awesome view, the bar had great selections and the room was immaculate. "

"We were in town for a one night stay before a cruise. We were excited to check in and start our vacation. I greeted the woman at the desk and asked her how she was . Her response was "I'm in pain." Oh, ok. Sorry to hear that. And I was. But that is not who the hotel needs making a first impression. I was immediately felt let down and almost guilty to be excited. She said they have rooms available then but it would be $25 for an early check in. We have traveled all over the US and 25 countries in Europe and I have never heard of an "early check in charge". We just paid it so we could get to exploring the hotel and area. One of the things I was excited about was the one bar and restaurant they had inside, it is a really cool retro nautical theme. We were disappointed to find out it was closed all day. So a hotel has one indoor restaurant and it's closed all day on a weekend? They have one other snack bar type restaurant out by the pool but the rain looked like a sure thing anytime. We walked around the rest of the property and it just looked run down. Paint chipping, pool furniture worn out, pool water looked dirty. The next morning at 6:30 we were awakened to an ear deafening sound of a fire alarm. Everyone had to evacuate. We stood by while the fire trucks came and it was declared a false alarm, the system is not working properly. We went back up to our room and two hours later the same fire alarm happened. Instead of feeling refreshed for our cruise were were tired/stressed."

"Rooms and bathrooms are very small compared to other hotel rooms. Great location. We had a premium king room with view. No standard things like cups, ice bucket, etc. we only had 2 towels and had to call to get bath clothes and hand towels. They came quickly.. The bed is next to the 3 walls so you have to crawl over your mate to get in and out which is strange. Not sure how the housekeepers make these beds. They have self check in and self check out which is fine but not after a long travel day.. Again, location is great. "

"Decent place they don’t clean the rooms during your stay"

"Fountain blue was amazing!!!! What a beautiful hotel!!! Very clean, good restaurants, and Super amazing staff!!!! I want to thank staff member in reservations named Brandon for being so wonderful, very professional and helpful. He made our experience a one. Thank you Brandon "