Hotels in Orange County

"Everything was good "

"Water park under construction, I was not notified by front desk or staff. They also charged me $35 for parking. Unable to do check in till 4pm. Tried messaging staff member for access to hotel facilities before checking in and I never received a response back till next day. "

"Friendly and helpful staff"

"Ashley from baggage claim area. She works night shifts. She was amazing. We got in early like 4 am sat morning., and she helped us figure out what we needed to do. We had our luggage lost and she was fso helpful to let me know they would accept it and put it away for us when wif we were not around when it come over. Also she helpped us realize walmart was close. I could have googled stuff but she was very helpful with check in and everything. She really went above and beyond ♡"

"It's a high volume Orlando hotel in walking distance of the entrance to Universal, so you anticipate crowds and a little wear-and-tear. It has everything you need for a day or two at the parks. The shuttle service is one amenity recommending getting on as soon as practicable, as we were not able to secure a spot. We ubered, and it was slightly more than the parking fee. Jim in the dining area was amazing on both mornings. My kids loved the warm interaction you don't often see. Recommend asking to be seated in his area. We ate both nights in the on-site F&B dinner option, American Grill. It left something to be desired. Maybe it's the auto-gratuity built in, but service was super slow, and food quality underwhelming. Pools were fine for what we needed (large pool, hot tub) but nothing outstanding like a water slide, etc. Finally, the arcade is super ripoff and recommend keeping your kids out of it. One of my kids slipped three tokens into the infamouse claw machine before I realized it was $1.67 per token (3 tokens for 20 credits). Surprised Hilton even allows that machine and that racket on property."

"We didn’t stay and I didn’t book this. I’ve tried getting a refund and no one will call us back!"

"Great property, several pools available on the property, and the marketplace was a plus. "

"the buffet food for the price was terrible the room was ok until the toilet ran over one of the staff persons was not nice very terrible"

"Easy parking"