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"Room was nice and cozy. Staff was lovely. She made recommendations on the restaurants and even called the restaurants to make recommendations. The hotel and the most amazing onsen with Mt Fuji view. Definitely check it out!"

"Clean, great service. "

"Everything was superb! "

"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"I stayed with my partner and his elderly parents. We were so impressed with the quality of the service here. I especially loved being able to partake in the traditional aspects of the ryokan, wearing yukata, sleeping on futon. We loved the traditional Japanese meal package, the food was superb! Thank you so much for hosting us, we left with such fond memories! "

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"Good room"

"Very close to the lake and had underground parking. "