Dear Lai Man,
I am particularly pleased that you found your stay pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at SureStay Plus by BW, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Regards,
Kimberly Benson
General Manager
10/10 優異
Michael
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed my stay here. I come to Redding a few times a year, and will definitely stay here again. Clean, well-maintained spacious room. Comfortable bedding. Quiet.
Michael
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月29日的回應
Dear Michael, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future
10/10 優異
Kathleen
2024年4月29日
讚好:整潔度、職員與服務和住宿狀況
I asked if we could change the date of our return stay and the Office person was happy oblige and waive the penalty fee. We were impressed how helpful she was. The breakfast is good.
Kathleen
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月30日的回應
Dear Kathleen, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associate who helped make everything great. We gladly welcome you to stay with us again in the future
8/10 不錯
Laurie
寵物同遊, 多人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I always bring my little Frenchie with me and there seemed to be plenty of "dog friendly" places for her to do her business. Convenient and clean room! Will definitely stay here again!!
Laurie
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月28日的回應
Dear Laurie, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.
8/10 不錯
Judy (Meridian)
家人同遊
2024年4月27日
讚好:整潔度和設施服務
We were here for Kool April Nites.
Its was good other than cars revving engines at early hours in morning out in parking lot.
Lots of parking, room floors did nit have carpet which was good.
Full continental breakfast served from 6-9am which was a plus.
Judy
於 2024 年 4 月住了 2 晚
Management Team 於 2024年4月28日的回應
Dear Judy, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.
10/10 優異
Edward (Vancouver)
2024年4月27日
讚好:整潔度、職員與服務和住宿狀況
Edward
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月28日的回應
Dear Edward, We are very appreciative, that you took the time to provide your rating. We are glad to see you enjoyed the amenities the hotel had to offer. We gladly welcome you to stay with us again in the future.
10/10 優異
Carole
伴侶同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome stay, the staff and facilities excellent.. Loved the breakfast and pool.
Carole
於 2024 年 4 月住了 2 晚
Management Team 於 2024年4月22日的回應
Dear Carole, We are very appreciative that you took the time to provide your feedback. We are thrilled to hear that our staff members were friendly and that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.
10/10 優異
TRESA
家人同遊
2024年4月22日
讚好:整潔度、職員與服務和住宿狀況
Pool area was great for the kids. Staff and facilities were clean.
TRESA
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月22日的回應
Dear Tresa, We are very appreciative that you took the time to provide your feedback. We are thrilled to hear that our staff members were friendly and that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.
8/10 不錯
Patricia
家人同遊, 商務旅客
2024年4月19日
讚好:職員與服務、設施服務和住宿狀況
I really like this property.The staff is nice.The hotels clean just get a good bye
Patricia
於 2024 年 4 月住了 2 晚
Management Team 於 2024年4月19日的回應
Dear Patricia, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Konnie
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
Nice quiet and clean
Konnie
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月20日的回應
Dear Konnie, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Anna
2024年4月13日
Anna
於 2024 年 4 月住了 1 晚
Management Team 於 2024年5月3日的回應
Dear Anna, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associate who helped make everything great. We gladly welcome you to stay with us again in the future
8/10 不錯
Suzanne
2024年4月9日
Suzanne
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月10日的回應
Dear Suzanne,Thank you for your great rating. We look forward to your next stay with us.
10/10 優異
Daulton
商務旅客
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and quaint
Daulton
於 2024 年 3 月住了 3 晚
Management Team 於 2024年4月7日的回應
Dear valued guest, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
8/10 不錯
Pamela
2024年4月3日
Pamela
於 2024 年 4 月住了 1 晚
Management Team 於 2024年4月23日的回應
Dear Pamela,Thank you for your great rating. We look forward to your next stay with us.
10/10 優異
Cherie
伴侶同遊
2024年3月31日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Staff were very friendly and efficient.
Hot tub broken both times we stayed (2 weeks apart).
Cherie
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月31日的回應
Dear valued guest, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Stanisha
2024年3月30日
Stanisha
於 2024 年 3 月住了 4 晚
Management Team 於 2024年4月19日的回應
Dear Stanisha, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Hau
親子同遊
2024年3月30日
讚好:設施服務
Very clean, put together. Black out curtains were very nice to sleep in.
Hau
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月30日的回應
Dear valued guest, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Christopher (Dover)
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Christopher
於 2024 年 3 月住了 1 晚
Management Team 於 2024年4月16日的回應
Dear Christopher, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
6/10 一般
Shimmer
2024年3月17日
讚好:職員與服務
The property looked fairly clean and maintained. The bathroom vent was not working and the breakfast option is mediocre. If you are trying to save money on food it is useful. Overall okay experience
Shimmer
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月18日的回應
Dear Shimmer,Thank you for providing your review on your recent stay. We hope to see you again soon.
10/10 優異
Donna
寵物同遊
2024年3月16日
讚好:整潔度、職員與服務和住宿狀況
Clean and nice
Donna
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月17日的回應
Dear Donna,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
8/10 不錯
Bert
家人同遊, 寵物同遊
2024年3月16日
讚好:整潔度和職員與服務
Average location
Bert
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月16日的回應
Dear Bert,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Jeanne
2024年3月12日
讚好:整潔度、職員與服務和住宿狀況
Jeanne
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月13日的回應
Dear Jeanne,Thank you for your great rating. We look forward to your next stay with us.
8/10 不錯
Adrián
2024年3月3日
Adrián
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月25日的回應
Dear valued guest,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
8/10 不錯
Jessica
2024年2月25日
讚好:整潔度和職員與服務
Jessica
於 2024 年 2 月住了 1 晚
Management Team 於 2024年2月26日的回應
Dear Jessica,Thank you for taking the time to send in your rating on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you We hope that in the future we will have the pleasure of welcoming you again
10/10 優異
Adeline (Rancho Cordova)
家人同遊
2024年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay at this hotel. The room was very spacious, clean and the bed comfortable. The staff was nice and breakfast was good. We will come back to this hotel next time we're in the Redding area.
Adeline
於 2024 年 2 月住了 1 晚
Management Team 於 2024年2月20日的回應
Dear Adeline,Thank you for taking time to provide us with your feedback. We are happy to hear that your stay with us was enjoyable and that the staff was able to meet your expectations. We look forward to your future stays.
8/10 不錯
Cathy
家人同遊
2024年2月10日
讚好:整潔度、職員與服務和住宿狀況
Rooms were a little narrow with a walker but made it work. Beds were good.
Cathy
於 2024 年 2 月住了 1 晚
Management Team 於 2024年2月10日的回應
Dear Cathy,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Heather
2024年2月10日
讚好:整潔度、設施服務和住宿狀況
It was perfect
Heather
於 2024 年 2 月住了 1 晚
Management Team 於 2024年2月10日的回應
Dear Heather,Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you We hope that in the future we will have the pleasure of welcoming you again.
8/10 不錯
David
伴侶同遊, 商務旅客
2024年2月4日
讚好:整潔度、職員與服務和設施服務
Staff very friendly.
David
於 2024 年 1 月住了 7 晚
Management Team 於 2024年2月5日的回應
Dear David,Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
6/10 一般
Jamie
家人同遊
2024年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfy stay
Spacious comfy room for our family of 6! We wished the pool was a little warmer tho. Definitely some questionable activity in the room next to us as people were coming and going, knocking on their door all hours of the night.
Jamie
於 2024 年 1 月住了 1 晚
Management Team 於 2024年1月28日的回應
Dear Jamie,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 優異
Nicolette
家人同遊
2024年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved my room.
I was super happy during my stay, I had a suite and absolutely took advantage of having the jacuzzi tub. This is my second time staying at this location and I would stay again.
Nicolette
於 2024 年 1 月住了 3 晚
Management Team 於 2024年1月15日的回應
Dear Nicolette,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
10/10 優異
Charise
2024年1月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Charise
於 2024 年 1 月住了 1 晚
Management Team 於 2024年1月15日的回應
Dear Charise,Thank you for your amazing rating. We look forward to your next stay with us.
8/10 不錯
Jennifer
2024年1月13日
讚好:職員與服務、住宿狀況和客房舒適度
Room and hotel staff were great. Breakfast could be better.
Jennifer
於 2024 年 1 月住了 1 晚
Management Team 於 2024年1月13日的回應
Dear Jennifer,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again
8/10 不錯
Valentin
2024年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect place for an overnight stay on the way to final destination.
Valentin
於 2024 年 1 月住了 1 晚
Management Team 於 2024年1月9日的回應
Dear Valentin,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again
8/10 不錯
Quentin
2024年1月9日
讚好:整潔度、職員與服務和住宿狀況
Quentin
於 2024 年 1 月住了 1 晚
Management Team 於 2024年1月10日的回應
Dear Ouentin,Thank you for your great rating. We look forward to your next stay with us.
10/10 優異
David
2024年1月2日
David
於 2024 年 1 月住了 1 晚
Management Team 於 2024年1月9日的回應
Dear David,Thank you for your amazing rating. We look forward to your next stay with us.
6/10 一般
Marci
2023年12月30日
Marci
於 2023 年 12 月住了 1 晚
Management Team 於 2024年1月1日的回應
Dear Marci,Thank you for taking out the time to send in your rating. We look forward to your next stay with us.
10/10 優異
Andrew
家人同遊
2023年12月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great
Andrew
於 2023 年 12 月住了 1 晚
Management Team 於 2023年12月26日的回應
Dear Andrew,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.
6/10 一般
William
家人同遊
2023年12月22日
讚好:整潔度
不滿:住宿狀況
Run down hotel
William
於 2023 年 12 月住了 1 晚
Management Team 於 2023年12月24日的回應
Dear valued guest,We appreciate you taking the time to let us know how we're doing, although it's always encouraged for our guests to let us know if there are areas which we can improve in order for us to provide the highest possible satisfaction. We hope that you will give us another opportunity.
6/10 一般
Esther
2023年12月8日
Esther
Management Team 於 2024年2月8日的回應
Dear Esther,Thank you for providing your rating on your past stay. We hope to see you again soon.
8/10 不錯
Vernon
2023年11月28日
讚好:住宿狀況
Vernon
於 2023 年 11 月住了 1 晚
Management Team 於 2023年11月29日的回應
Dear Valued guest,We want to thank you for taking the time to give your feedback. We look forward to your next stay with us.
8/10 不錯
Jersey
家人同遊
2023年11月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
will charge you extra $30 Pet Fee
Jersey
於 2023 年 11 月住了 1 晚
Management Team 於 2023年11月24日的回應
Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you other then the charge of the pet fee, but regret that you were unaware. We hope that in the future we will have the pleasure of welcoming you again.
8/10 不錯
Valerie
2023年11月21日
讚好:整潔度、職員與服務和住宿狀況
Valerie
於 2023 年 11 月住了 1 晚
Management Team 於 2023年11月23日的回應
Dear Valerie,We want to thank for sending in your great rating for your stay at our hotel. We hope to see you in the near furture.
10/10 優異
robert (RICHMOND)
2023年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked everything about the property.
robert
於 2023 年 11 月住了 1 晚
Management Team 於 2023年11月20日的回應
Dear Robert, Thank you for your amazing rating. We are pleased to hear you enjoyed all the amenties We look forward to your next stay with us.
8/10 不錯
Jaclyn
2023年11月17日
Jaclyn
於 2023 年 11 月住了 1 晚
Management Team 於 2023年12月8日的回應
Dear Jaclyn,Thank you so much for taking the time to send in your review.
10/10 優異
Eduardo
2023年11月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and conveniently located overnight hotel in Redding.
Eduardo
於 2023 年 10 月住了 1 晚
Management Team 於 2023年11月12日的回應
Dear Eduardo,Thank you for your amazing rating. We look forward to your next stay with us.
10/10 優異
Iva
2023年11月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Iva
於 2023 年 10 月住了 1 晚
Management Team 於 2023年11月7日的回應
Dear Iva,Thank you for your amazing rating. We look forward to your next stay with us.
4/10 欠佳
Mark
伴侶同遊
2023年11月6日
不滿:設施服務和住宿狀況
Have stayed here many times in the past this will probably be my last
I believe in the quality of Best Western however this motel does not meet the quality of Best Western although a the Best Western
Mark
於 2023 年 11 月住了 1 晚
Management Team 於 2023年11月6日的回應
Dear Mark,We appreciate you taking the time to let us know how we're doing, although it's always encouraged for our guests to let us know if there are areas which we can improve in order for us to provide the highest possible satisfaction. We hope that you will give us another opportunity.
10/10 優異
Katrina
家人同遊, 商務旅客
2023年11月5日
讚好:職員與服務和住宿狀況
Front Desk lady was a very helpful
Katrina
於 2023 年 11 月住了 1 晚
Management Team 於 2023年11月5日的回應
Dear Katrina,Thank you for taking time to provide us with your feedback. We are happy to hear that your stay with us was enjoyable and that the staff was able to meet your expectations. We hope you will choose our hotel again in the future.
10/10 優異
Joseph (Surrey)
家人同遊
2023年11月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet location and updated facility.
Joseph
於 2023 年 10 月住了 1 晚
Management Team 於 2023年11月5日的回應
Thank you for your amazing review. We look forward to your next stay with us.
10/10 優異
Carlos
家人同遊
2023年11月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Carlos
於 2023 年 10 月住了 2 晚
Management Team 於 2023年11月4日的回應
Thank you for your amazing review. We look forward to your next stay with us.