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聖地牙哥拉荷亞希爾頓安泊酒店的評價

3.5 out of 5
聖地牙哥拉荷亞希爾頓安泊酒店
4550 La Jolla Village Dr, San Diego, CA

評價

8.8

優異

10 分評分，優異；1007 則評價中有 626 則" "
8 分評分，不錯；1007 則評價中有 223 則" "
6 分評分，一般；1007 則評價中有 89 則" "
4 分評分，欠佳；1007 則評價中有 32 則" "
2 分評分，很差；1007 則評價中有 37 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Jess (Walnut)

親子同遊
讚好：職員與服務和住宿狀況
Good
於 2024 年 5 月住了 2 晚

10/10 優異

Sheng-Yeh

於 2024 年 1 月住了 10 晚
Samantha M. 於 2024年2月2日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We hope you will consider staying with us in the future

10/10 優異

Jinhui

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Julie 於 2023年8月23日的回應
Thank you for choosing us!

10/10 優異

??

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
前台人员非常热情，早餐很美味。如果能主动提供拖鞋和牙刷等洗漱用品就更好了
於 2023 年 8 月住了 2 晚
Tammy 於 2023年8月7日的回應
Thank you for staying with us. We will pass along your requests to our management team.

6/10 一般

Joseph

不滿：住宿狀況
Dark, drab, dated pie shaped room with uncomfortable furniture and bedding. Not worth the price. Did not appreciate being approached by Hilton promotions person trying to sell something during breakfast. Tacky

10/10 優異

Denise

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is perfect for my family. My husband and children (2 Y, 5 Y) really enjoyed staying here. The staff were all very friendly and welcoming. Check in was quick and easy. The breakfast was perfect! There was something for everyone. This hotel is located across the street from a really nice mall which was very convenient and. close to dining options. This place is definitely for us when we travel this way again.
於 2024 年 5 月住了 2 晚

10/10 優異

ENRIQUE

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 3 晚

8/10 不錯

Cindy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very accommodating. Complimentary breakfast was great with a variety of options to choose from. Hotel is right next to PF Chang's restaurant and across street from mall. Heated indoor pool, hot tub, and workout room. I purchased room through Expedia for a King and queen size bed. Since these rooms were unavailable when I checked in, they had upgrade my room to corner suite, and ended up getting a King bed and a pull out sofa queen bed (very uncomfortable).
於 2024 年 5 月住了 1 晚

10/10 優異

Darlene

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really like the reliability of Embassy Suites as a brand. The design is very similar in the different locations I've stayed at, the breakfast has a great assortment of foods, the staff has been consistently professional and the wait staff in the mornings are so friendly and accommodating.
於 2024 年 4 月住了 6 晚

4/10 欠佳

Bradley

家人同遊
不滿：整潔度和職員與服務
Never had this issue with Hilton properties before. When we arrived, we were told that the room that we booked did not have a queen bed (aside from the king bed) so they said that housekeeping would come up with a bed for the room. When the person arrived, she came with a double bed and a poor, unprofessional attitude. She huffed and puffed when we asked where the bed should be set up and constantly sounded irritated whenever we asked a question. Finally when we told her "is there a problem, are we are inconveniencing you" did her attitude change slightly. She ended up removing the bed since we found a pull out bed inside one of the couches. Secondly, and clearly the worst of the issues was that the carpet floor was soaking wet and had a bad smell between the kitchenette area and the master bedroom. When my wife put a towel on the floor on top of the carpet, it absorbed a significant amount of a nasty brown substance and the smell. Understandably, we were all disgusted by this since we had been walking in socks over the floor and our feet were wet with this mixture of water and potential fungus. I took a number of photos of the towels with the stains from the floors and showed the person at the front desk to try to either get a new room or a different person than our original "cheerful" staff member to dry the floor but they handed us towels instead and offered us Hilton Honor points, a small concession. Have stayed here in the past with good experiences, things have slipped.
於 2024 年 5 月住了 1 晚

10/10 優異

Yichou

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Kim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Safe clean and affordable
於 2024 年 5 月住了 3 晚

6/10 一般

Hyosung

商務旅客, 多人同遊
不滿：設施服務
No free drinking bottled water, terrible breakfast.
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月19日的回應
We apologize for your experience.

10/10 優異

Regina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was good! 😊
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月12日的回應
Thank you for staying with us.

10/10 優異

Ruben

讚好：整潔度、職員與服務和住宿狀況
Would stay again!!
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月12日的回應
Thank you for staying with us.

8/10 不錯

Daniel

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
A select few staff members were excellent.
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月12日的回應
Thank you for staying with us.

10/10 優異

david

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are very courteous and helpful. Clean, convenient location near shopping mall and restaurants. Got complimentary drinks. Heated indoor pool good for family. Beds were comfortable. Complimentary breakfast buffet was good and convenient.
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月12日的回應
Thank you for staying with us.

10/10 優異

Moise

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First time here and I’ll be back. This will be my go to hotel. 5stars
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月12日的回應
Thank you for staying with us.

6/10 一般

Evan

商務旅客
不滿：住宿狀況
I had to straighten out the billing before I left. Great breakfast… Loved the omelette bar… but unfortunately, I had to deal with annoying people trying to sell timeshares while I’m trying to eat my breakfast. Nice spacious room with a decent bed. Hotel needs updating… The inner courtyard set up is strange being that your room has window facing a corridor.
於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月9日的回應
We apologize for the inconvenience while staying with us.

8/10 不錯

Derek

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月9日的回應
Thank you for staying with us.

10/10 優異

Monica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great. The area was very close to where we needed to go. Downfall was the beds were very hard.
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月9日的回應
Thank you for staying with us.

8/10 不錯

Vince

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
Tammy 於 2024年5月7日的回應
Thank you for staying with us.

8/10 不錯

Geary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not crazy about the parking. First, it's $40 per day. Second, Very tight space to move around a truck. Third, many people did not understand how to use their room key to enter and exit the parking garage.
於 2024 年 5 月住了 3 晚
Tammy 於 2024年5月7日的回應
Thank you for staying with us.

10/10 優異

Richard

於 2024 年 5 月住了 1 晚

10/10 優異

Vishnu

讚好：整潔度、職員與服務和住宿狀況
Great experience
於 2024 年 4 月住了 4 晚
Tammy 於 2024年5月7日的回應
Thank you for staying with us.

10/10 優異

KALPESH

讚好：整潔度、職員與服務和住宿狀況
nice , clean , safe
於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月5日的回應
Thank you for staying with us.

10/10 優異

Francisco

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Total mente satisfactorio
於 2024 年 4 月住了 1 晚
Tammy 於 2024年5月3日的回應
Thank you for staying with us.

10/10 優異

Ivonne (Doral)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Tammy 於 2024年5月5日的回應
Thank you for staying with us.

10/10 優異

KEITH (Rancho Palos Verdes)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is conveniently located to the UCSD campus. Breakfast was very good with several warm options, including freshly made omelets. The atrium was beautiful with Koi fish in the stream. We enjoyed our 2 night stay.
於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月3日的回應
Thank you for staying with us.

8/10 不錯

JUAN CARLOS

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nos gusta mucho la ubicación y que tiene oficina de Avis. Siento el precio un poco elevado para la edad del edificio. Personal amable como siempre
於 2024 年 4 月住了 1 晚
Tammy 於 2024年5月3日的回應
Thank you for staying with us.

6/10 一般

Yanna (Princeton)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location convenient for shopping ( great mall nearby) but too distant from the village of La Jolla. Breakfast was great. The room - clean with a comfortable bed.
於 2024 年 4 月住了 1 晚
Tammy 於 2024年4月30日的回應
Thank you for staying with us.

10/10 優異

Cesar

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月3日的回應
Thank you for staying with us.

10/10 優異

Desiree

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wish the pool was more of an outside pool. But overall everything was wonderful
於 2024 年 4 月住了 2 晚
Tammy 於 2024年4月30日的回應
Thank you for staying with us.

10/10 優異

Dorothy

於 2024 年 4 月住了 1 晚
Tammy 於 2024年5月19日的回應
Thank you for staying with us.

10/10 優異

susan lynn (Snohomish)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Parking is a bear and expensive.
於 2023 年 12 月住了 2 晚
Tammy 於 2024年4月26日的回應
Thank you for staying with us.

10/10 優異

Liza

於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月15日的回應
Thank you for staying with us.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The breakfast was great. Within 15-minute drive to everything we did.
於 2024 年 4 月住了 3 晚
Samantha M. 於 2024年4月24日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Alexandro (lancaster)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The welcoming complimentary drinks, morning breakfast makes me come back and the rooms are spacious, for our family.
於 2024 年 4 月住了 1 晚
Samantha M. 於 2024年4月24日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 優異

Alban (Philadelphia)

讚好：整潔度、職員與服務和住宿狀況
Very clean, nice breakfast also
於 2024 年 4 月住了 1 晚
Samantha M. 於 2024年4月24日的回應
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

2/10 很差

Joseph

不滿：整潔度、職員與服務和住宿狀況
Rude
於 2024 年 4 月住了 1 晚
Samantha M. 於 2024年4月24日的回應
Thank you for sharing your rating of our Hotel.

10/10 優異

Paru

讚好：整潔度
於 2024 年 4 月住了 5 晚
Tammy 於 2024年4月21日的回應
Thank you for staying with us.

8/10 不錯

Joyce

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It would be nice if there were a restaurant in the building. However, the proximity of PF Changs was nice.
於 2024 年 4 月住了 2 晚
Tammy 於 2024年4月19日的回應
I do apologize, there is a restaurant in the building. Indulge has limited hours open from 4pm to 11pm.

10/10 優異

Amy

於 2024 年 4 月住了 1 晚
Tammy 於 2024年5月9日的回應
Thank you for staying with us.

10/10 優異

Raymond

讚好：整潔度、設施服務和住宿狀況
Clean and rooms are large
於 2024 年 4 月住了 1 晚
Tammy 於 2024年4月19日的回應
Thank you for staying with us.

10/10 優異

Brittney

於 2024 年 4 月住了 1 晚
Tammy 於 2024年5月7日的回應
Thank you for staying with us.

8/10 不錯

Erding

家人同遊
讚好：整潔度
This hotel is good place to stay for short holiday. The car park’s gate is not easy to open( too far for the driver to reach with a hotel’s room card.). In short, it is a nice and a quiet place for a short stay.
於 2024 年 4 月住了 4 晚
Tammy 於 2024年4月19日的回應
Thank you for staying with us.

4/10 欠佳

Roger (Klamath Falls)

家人同遊
讚好：設施服務
不滿：職員與服務
Parking sucks and they charge $40 a night. Hot water is cold at times.
於 2024 年 4 月住了 5 晚
Tammy 於 2024年4月15日的回應
We apologize for the inconvenience, we will make sure these issues get addressed.

6/10 一般

Chunmei

於 2024 年 4 月住了 2 晚
Tammy 於 2024年5月5日的回應
Thank you for staying with us.

10/10 優異

Asmaa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant exoerience
於 2024 年 4 月住了 1 晚
Tammy 於 2024年4月15日的回應
Thank you for staying with us.

8/10 不錯

Mario

讚好：整潔度、職員與服務和住宿狀況
Good property good breakfast and location near shopping
於 2024 年 4 月住了 1 晚
Tammy 於 2024年4月15日的回應
Thank you for staying with us.