露台/庭院

聖地亞哥酒店圓環/海洋世界區希爾頓欣庭酒店的評價

3 out of 5

評價

8.4

很好

10 分評分,優異;1002 則評價中有 530 則" "
8 分評分,不錯;1002 則評價中有 250 則" "
6 分評分,一般;1002 則評價中有 110 則" "
4 分評分,欠佳;1002 則評價中有 68 則" "
2 分評分,很差;1002 則評價中有 44 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

peijie

於 2022 年 8 月住了 3 晚

10/10 優異

Dong

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
周边游玩方便,环境好
於 2022 年 2 月住了 3 晚
Customer Service 於 2022年3月2日的回應
感谢您与我们分享您的反馈,董! 很高兴看到您最近在圣地亚哥酒店圈/海洋世界区希尔顿惠庭套房酒店的住宿享受了多少!我们努力为我们的客人提供一个非常舒适和现代的环境,您对我们优越的地理位置和温馨的氛围的称赞让我们知道我们正在取得成功。我们期待在不久的将来再次接待您,以获得另一种出色的体验。 再次感谢您抽出宝贵时间分享您的反馈,我们希望您有一个美好的一天!

8/10 不錯

Animesh

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to all major attraction and decent breakfast
於 2024 年 4 月住了 4 晚

10/10 優異

Clinton

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月1日的回應
Clinton, thank you for choosing to stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. It's an absolute delight to know you had a great experience. We look forward to having you with us again soon.

10/10 優異

Joanne

讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk employee was nice and when asked about hot chocolate he gave them to us complimentary. The room was clean upon arrival but didn’t smell that fresh in the bathroom. Other than that it was great. Lobby had complimentary water and coffee which was very convenient. Asked front desk for pillows and service came very promptly. Staff was attentive and very friendly. Will definitely stay here again.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Joanne, thank you for choosing Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area for your stay. We're glad to hear you enjoyed the attentive service from our team members and the prompt delivery of pillows. We appreciate your kind words and feedback on the complimentary amenities we offer. Feel free to mention any areas that you feel might need a little more attention during your next visit. It's wonderful to know you’re planning to stay with us again, we look forward to welcoming you back.

10/10 優異

ELMER

讚好:職員與服務和住宿狀況
Very clean room!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日的回應
Elmer, it's wonderful to hear that you appreciated the cleanliness of your room at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We take pride in maintaining a tidy atmosphere for our guests. Thank you for your review and we hope to see you again soon.

8/10 不錯

Tylor

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the key cards on phone it was convenient
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Tylor, it's wonderful to hear that you found convenience in the mobile key card feature at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We continuously aim to enhance our guest's experience with modern solutions. Thank you for sharing and we look forward to hosting you on your next visit.

2/10 很差

ALFONSO

讚好:整潔度
不滿:住宿狀況
Breakfast was fantastic. Spa didnt work. Spoke to front desk. Said he sent email to manager who would then speak to me. Never got a call text or email. So disappointing
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Alfonso, thank you for sharing your impressions. Although it's delightful to note you found our breakfast fantastic, we regret knowing about your spa experience and the subsequent communication issue. Rest assured, we value your feedback, and our team is dedicated to making sure issues like these do not arise. We hope you'll consider us once more in the future to experience our commitment to perfect stays.

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月22日的回應
Michael, thank you for your 5-star rating on Expedia. We're thrilled to know you had a fantastic stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Your positive feedback makes us proud! We're looking forward to welcoming you back for another stellar experience soon.

10/10 優異

Jessica

於 2024 年 4 月住了 1 晚

10/10 優異

JOSE

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great family friendly hotel option. Well maintained, friendly staff.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月9日的回應
Jose, it's wonderful to hear that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area provided a great, family-friendly experience! We're thrilled that our well-kept facilities and friendly team members contributed to your positive stay. We truly appreciate your review and hope to welcome you back soon.

10/10 優異

Lacy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved everything about this stay. Excellent breakfast and evening dinner. Staff was friendly and helpful. The gym was large and the pool was fun. I do wish the room had a separate room for the toilet, super helpful with a family of 6! But that was minor compared to how great the place was. It was such a quick drive to all of our destinations.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月8日的回應
Lacy, appreciating your wonderful feedback for Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. It's very heartening to hear about the excellent meals you enjoyed, the engaging nature of the team members, and the amusement from the gym and pool facilities. We acknowledge your suggestion about the restroom setup – such insights are indeed invaluable to make our patrons' stay even better. We're delighted to know we were conveniently located for your travels and are thrilled that the overall experience met your expectations. We're eager to have you and your family with us once again.

10/10 優異

Huyen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年4月8日的回應
Huyen, thank you for choosing Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled to see your score. It means the world to us that you enjoyed your stay. Please come back soon, we'd be delighted to welcome you again!

10/10 優異

Oscar

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月6日的回應
Oscar, it's wonderful to hear you enjoyed your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area and appreciated the cleanliness of our premises. Cleanliness is our priority to ensure guest comfort. We hope to welcome you back in the near future.

10/10 優異

Christopher (Indio)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was extremely clean and very comfortable for my family and I. Check-in staff was friendly and accommodating. Would definitely recommend.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月6日的回應
Christopher, it's fantastic to hear that you had a comfortable stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Our team members strive to ensure guest rooms remain impeccable and it's wonderful to see their efforts acknowledged. We're delighted you found our check-in process smooth and our team accommodating. Thank you for your willingness to recommend us. We're looking forward to welcoming you and your family back in the near future.

10/10 優異

Isaac

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall clean stay, staff was welcoming however dish ware and utensils should be thoroughly checked. My spouse and kids would come back again.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月4日的回應
Isaac, thank you for your high praise for Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled you enjoyed your clean stay and our welcoming team members. We appreciate your observation regarding the dishware and utensils, and it's definitely something we'll keep in mind to enhance our service. We're looking forward to welcoming you and your family back.

10/10 優異

Rebecca (Santa Clarita)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay at Homewood Suites. We planned to go to Sea World and chose this place due to its convenient location. Sadly, our Sea World plans got waylaid by serious rain, but luckily we found other San Diego attractions to keep my kids busy. The included breakfast was convenient. Definitely nothing fancy, but they had all the basics, so my kids were happy. The suite was advertised as having a full kitchen. There was a full-sized refrigerator, but only a 2-burner electric top. Not that I was planning on cooking elaborate meals in our room, but I was hoping for an oven like at some other places for more easy kid-friendly, quick options. There was a microwave and a mini-coffee maker in the room, so we were fine. We didn’t use the barbecues, but we observed other guests using them. Pool area was well-maintained and clean. Staff was responsive and helpful. Hallways and rooms were nice and quiet. No noise transfer from any of the other guests, and I think the hotel was fairly full during our stay.
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月3日的回應
Rebecca, it's wonderful to hear that you enjoyed your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We extend our gratitude for your appreciation of our convenient location and well-maintained amenities, especially the pool. It's pleasing to know that our colleagues were responsive and helpful, and that you found the accommodations quiet and comfortable.Thank you for your feedback regarding the kitchenette. Not all our rooms offer a convention oven; we aim to provide a balance between functionality and space management.We're thrilled that your children found joy in the breakfast offerings and that you found our location suitably close to a variety of attractions in San Diego. We look forward to welcoming you and your family back on your next adventure to the city.

10/10 優異

Josias Alfonso

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
el desayuno es rico
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月2日的回應
Josias Alfonso, nos alegra saber que disfrutó del desayuno en el Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Siempre es un placer empezar bien el día. Esperamos darle la bienvenida nuevamente en el futuro.

8/10 不錯

Clay

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 8 晚
Customer Service 於 2024年3月29日的回應
Clay, it's great to see your positive rating of Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Thank you for taking the time to provide your feedback. We look forward to welcoming you back in the future.

10/10 優異

Jandee

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wide roo is good
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月27日的回應
Jandee, it's great to know that you appreciated the spacious room at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled you found it to your liking. Thank you for taking the time to share your positive feedback and we hope to welcome you back in the future!

10/10 優異

Kayleen

親子同遊
讚好:整潔度、職員與服務和住宿狀況
This is the only hotel I have ever been in where I felt comfortable to walk in bare feet around my room. It was so clean and the breakfast was amazing! The room we were in was a 1 room suite with two beds and a sofa bed. The mattresses were not the most comfortable I have slept in but they weren’t terrible. The mattress for the sofa bed needs to be upgraded however. Linens were very clean and the little kitchen had everything we needed. We will definitely stay here again if we come back down this way!
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月26日的回應
Kayleen, thank you for your glowing review. We're thrilled to hear Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area stood out for its cleanliness and comfortable residences. While we're mindful of your feedback regarding the comfort of some of the beds, we're glad they didn't detract from your overall stay. Your comments about our inviting breakfast and well-equipped kitchens are much appreciated. Our team members look forward, with great anticipation, to your next stay.

2/10 很差

JENNIFER (NEW YORK)

家人同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
In town for a work event before heading to my real vacation. Chose this hotel because it was challenging to find a hotel that had a full kitchen. A full kitchen is necessary as my child has severe allergies and can't eat out at most places. We stocked up on a week plus of food for 3 people to hold us through our trip. Please keep in mind the cost of groceries in los angeles in 2024. The refrigerator in the room is broken and ALL of our food goes bad. I'm told by the manager Jenny that she will *try* to get me a credit but it will be hard because we already prepaid for our stay. Layered on top of that, considering the cost per night to get the nicest, most spacious room they had available. They gave me "the room they had left" during check-in. A small, disabiity accessible room. With two full size beds, I measured, not the beds we booked. And no bath tub to bathe my son. I have pictures of all the food. There is easily 4 hundreds of food going in the trash. This hotel is a despicable scam. I understand the economy is hurting but taking advantage of families is not okay. This review is not allowing me to post pictures but i will also post this review on Yelp and Google with images.
於 2024 年 3 月住了 2 晚

10/10 優異

Jessica

讚好:整潔度
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月26日的回應
Jessica, we appreciate you taking the time to rate your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. It's wonderful to know your visit was enjoyable. We look forward to hosting you again in the future.

10/10 優異

Flor De Maria Guadalupe Felix (Culiacan)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es un hotel muy familiar, cómodo, limpio que ofrece muy rico desayuno y la atencion de si personal y la ubicacion excelentes. Muy contentos y muy recomendado
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月25日的回應
Flor De María Guadalupe Félix, sus amables palabras sobre el ambiente hogareño, la comodidad, la limpieza y el delicioso desayuno en Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area han alegrado nuestro día. Estamos encantados de saber que la atención de los miembros de nuestro equipo y la ubicación del hotel le parecieron excepcionales. Su alta recomendación realmente significa mucho. Vuelva en cualquier momento para disfrutar de otra estancia agradable.

8/10 不錯

Nancy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
This is the second time we stay here. The sofa bed mattresses need an upgrade ASAP. It was VERY uncomfortable. Other than that, all was good. The complimentary breakfast is actually pretty good.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月20日的回應
Nancy,Thank you for choosing Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area for your stay again. We're glad to know you appreciated our complimentary breakfast. Regarding your comments about the sofa bed, your feedback is valuable as it helps us strive for improvements. We're looking forward to welcoming you back, ensuring an even more comfortable experience next time.

10/10 優異

Sai Ho

親子同遊
讚好:設施服務和住宿狀況
excellent for my family
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年3月6日的回應
Sai, thank you for sharing your experience. It's wonderful to hear that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area was excellent for your family. Our team members strive to provide an enjoyable stay for our guests and your feedback is testament to their efforts. We hope to welcome your family back soon.

10/10 優異

Ivette (Los Angeles)

讚好:整潔度、職員與服務和住宿狀況
Everything was perfect very great location nice staff easy check in…
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月28日的回應
Ivette, thank you for your glowing review. We're thrilled to hear that everything at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area met your expectations. Our team appreciates your praise for our prime location and seamless check-in process. We look forward to welcoming you back in the future.

10/10 優異

Elizabeth

Customer Service 於 2024年2月26日的回應
Thanks for sharing this perfect rating, Elizabeth!We're thrilled to hear you enjoyed your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 優異

Wisam

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月26日的回應
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 優異

Leah

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, family friendly, free breakfast
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月20日的回應
Leah, we are delighted to hear you enjoyed a pleasant stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Your positive notes on our cleanliness, family-friendly atmosphere, and complimentary breakfast are truly commended. It was our pleasure to accommodate you, and we're eager to welcome you back in the future.

2/10 很差

ERNESTO BURGOS

不滿:住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月11日的回應
We appreciate the feedback, Ernesto.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 優異

CHINGHUA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月10日的回應
It's a delight to know you had a five-star experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Our team will undoubtedly be thrilled with your score. Do visit us again whenever you find yourself in San Diego. We'll be eagerly waiting!

8/10 不錯

Snigdha

親子同遊
讚好:整潔度和住宿狀況
Good rooms and excellent breakfast.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月9日的回應
Snigdha, thank you for your review. It's great to hear that you appreciated the well-appointed rooms and excellent breakfast at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We hope to have the pleasure of welcoming you back soon.

10/10 優異

Crystal

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was great and comfortable stay my family enjoyed it very much. We will definitely stay here again
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年2月3日的回應
Crystal, we're delighted to know that your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area was enjoyable and comfortable for your family. It is wonderful to hear your plans to return, and we're eager to host you once again in the future.

2/10 很差

Majid

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dirty
I have been going to this hotel almost every year since 2017 with my family. Whenever I visit San Diego, the services were excellent and the rooms were clean, but recently the services have begun to weaken. The rooms has become dirty. The main reason that we always go to this hotel every time is that the rooms are spacious. Our last visit was tragic, we took a room with two beds and a sofa bed, but it turned out that the room was very dirty, when we received the room and entered, there was a strange and unpleasant smell in the room, so we cleaned the bathroom because it was dirty, so I sterilized it and we did not stay a long time in the room. And after about an hour in the room we left to vist friends and when we returned to the hotel the stench was still there and we wanted to know the cause of the smell. Once we opened the sofa bed in the room, the smell became worse to a point where it was unbearable, the smell came fromthe mattress and the smell was comparable to urine. I took a picture of the matress with the stain and immediately went downstairs to ask to change the mattress or to change the room, and keep in mind the time during all of this happening was around 2 am, but the employee who was present in the front desk didn't agree to change the mattress and she claimed that they do not have anyone to do that, Can you believe that a hotel of this size and capacity does not have staff just to change the mattress? She offered us an alternative room, but the problem with t
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月31日的回應
Majid, we sincerely apologize for the issues encountered during your recent stay and it's unfortunate to hear you found the cleanliness levels to be below your expectations, particularly given your previous satisfying experiences. We understand the discomfort you felt in discovering the issue with the sofa bed, as maintaining high cleanliness standards is a priority for us. We also regret you faced challenges during your interaction with our front desk team. Please rest assured, we're looking into the matters you've mentioned. We hope for another chance to provide you with the exceptional service we strive for.

10/10 優異

Mary Jane

讚好:整潔度
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年2月1日的回應
Mary Jane,Thank you for choosing to stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're pleased you had a five-star experience during your visit, and we appreciate your perfect score on Expedia. Your continued support is invaluable, and the whole team looks forward to welcoming you back when you're next in the San Diego area.

10/10 優異

Francisco Javier

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien, muy buena locacion, buen desayuno, alberca muy padre
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月30日的回應
Francisco, estamos encantados de saber que disfrutó todo acerca del Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Su satisfacción con nuestra ubicación, desayuno y piscina es realmente alentadora. Esperamos tener el privilegio de brindar otra estadía fantástica en el futuro.

10/10 優異

Ziadoon

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月28日的回應
Thank you for the excellent rating, Ziadoon!Our goal is to go above and beyond to ensure our guests have a memorable experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area! We look forward to hosting you again soon.

8/10 不錯

Karissa

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月25日的回應
Karissa, thank you for choosing the Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area and for granting us a favorable score. We're happy to know our accommodation met your expectations and we look forward to welcoming you back on your next visit to San Diego.

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月24日的回應
Christopher, thank you for choosing to stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're delighted to receive your perfect score on Hotels.com. It's great to see that you had such a positive stay and we look forward to welcoming you back in the future.

2/10 很差

Andres

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月11日的回應
Thank you for sharing your feedback, Andres.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

6/10 一般

Joseph

家人同遊
讚好:整潔度和住宿狀況
Should have been betterr
Thermostat didn't work correctly so HVAC didn't work correctly either; television in the bedroom didn't work upon arrival, I fixed it myself; three bottles of lotions soap in the shower, one bath gel and two conditioners--what, they ran out of shampoo?
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月22日的回應
Joseph, we appreciate your feedback. It's unfortunate to hear that you experienced some issues around the room temperature control and the television. Rest assured, our team will look into these matters. As for the bathroom amenities, it's uncommon for such oversight and will ensure this doesn’t happen again in the future. We hope for another opportunity to exceed your expectations, should your travels bring you back to San Diego.

8/10 不錯

Daisy

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月20日的回應
Daisy, it's great to see your positive rating for Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're delighted that you had a satisfactory stay. We would love to welcome you back in the future and provide an even better experience. Thank you for choosing us!

10/10 優異

Tami

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a nice Hotel, but the thing that made it exceptional was the Breakfast. The staff that is over the kitchen were amazing. They were professional, friendly, and helpful. Not to mention they changed the menu everyday and cooked some great hot breakfast meals. ThankYou!
於 2024 年 1 月住了 4 晚
Customer Service 於 2024年1月17日的回應
Tami, it's delightful to learn your experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area was heightened by our remarkable breakfast offering. It's particularly encouraging to hear your praise for our dedicated kitchen team. We believe varied menu and warm service add to the joy of staying with us. We sincerely appreciate your positive words. Looking forward to serving you another delicious breakfast during your next stay!

4/10 欠佳

Ernest

於 2024 年 1 月住了 3 晚
Customer Service 於 2024年2月5日的回應
We appreciate you sharing your concerns with us, Ernest.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 優異

Sergio Armando

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property! beautiful finishes, clean, new, easy access, close to main atractions, shopping and airport
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月16日的回應
Sergio, it's such a delight to see your glowing feedback about Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Our team takes great pride in maintaining the pristine condition of our well-appointed property and ensuring easy access for our guests and it's wonderful to know that your stay reflected this. We're also thrilled that our proximity to major attractions, retail outlets, and the airport added value to your stay. We look forward to hosting you again on your next visit to San Diego.

8/10 不錯

Tamara

親子同遊
讚好:整潔度、設施服務和住宿狀況
Front desk was not that supportive. No tea available at the coffee table. Gym is amazing. Breakfast is ok, wish they didn’t have so much disposables. Room was really spacious.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月13日的回應
Tamara, your feedback is greatly appreciated. It's regrettable that our front office didn't entirely meet your expectations, but we're glad you appreciated our well-equipped fitness facilities and roomy quarters. We do take note of your concern about available beverage selections and the eco-friendliness of our breakfast service. These insights can aid in refining the experiences we offer. We hope that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area will have another opportunity to serve you better.

10/10 優異

Hillary

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Great breakfast! Clean room very comfortable. Parking costs $24/night!!!! The narrowest parking spots I’ve ever encountered. Not super close to restaurants so you have to order delivery. Everything else great.
Customer Service 於 2024年1月13日的回應
Hillary, we're thrilled to hear that you enjoyed the breakfast and found your room at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area to be clean and comfortable. We understand the parking situation wasn't quite to your liking, and we apologize for any inconvenience you experienced due to the location of some local amenities. Your feedback is immensely valuable as it helps us improve for future stays. We hope to welcome you back again for an even better experience!

10/10 優異

Sissi

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is pretty good.
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月13日的回應
Sissi, it's heartening to know that you had an impressive experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Your description of your stay leaves us encouraged. All of us here wish to see you again soon. Thank you for sharing your experience.

4/10 欠佳

Hannan

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月30日的回應
Hannan, it seems your stay didn't quite meet your expectations. The team at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area is always striving to provide the best experience, and we value all guest feedback. We would greatly appreciate if you could share more details about your stay so we can address any specific issues. Thanks for your time.