Tokyu Hotels Shuzenji hotels

"Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast."

"This is a great resort if you have a car. We stayed for 5 nights and loved that it was a large unit; 1 bedroom with western style beds and 1 tatami room with futon. They also put a crib for our baby in the Tatami room which we appreciated. There’s a living room, dining room, full kitchen & a soaking tub in apartment. Absolutely beautiful sunrise views! And the Onsen is soo clean, large and relaxing! It was nice having sauna, cold plunge, indoor hot bath and outdoor hot bath too! They also had a very cute kids playroom that you could book for an hour per day. They have indoor pool and Jacuzzi too but our family didn’t try it. We also loved the dinner buffet, lots of choices; same for breakfast-lots of choices. Everything felt clean. Employees were all nice and most spoke English."

"Not only was the hotel absolutely beautiful and in a really perfect location, but the service was impeccable. We spent two weeks in Japan and this was our absolute favorite stay and trip highlight."

"The room was modern, clean and well-furnished. Very comfortable with a lot of room - including a dining area. Was not expecting the free drinks bar! That's a very big perk. Generally good for holiday or work-travel."

"Clean rooms, amazing views, and many treats and drinks in the fridge to welcome you. "

"Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again"

"This was a great location to enjoy the Hakone region. The rooms have a beautiful view of the tree covered hills (really wonderful with the fall colors). The food was really good and all the various hot spring options were fun. Need to go more than one day to see it all. Definitely worth the trip."

"The staff was extremely courteous, and the food was excellent. The private villa was very nice, definitely one of the highlights of our trip."

"Staffs were very nice and helpful. Excellent and beautiful place to stay at! Food was excellent and their onsen was amazing! We loved it very much and will for sure come back again!"