「I was given a room when i arrive it had roaches on the bed and i noticed the heater was on so all roaches would come out. Therefore i go down to the receptionist James he says i can get refund for my room since there is no more rooms available. And then they claim he was not the manager to provide such information when I disputed the charge. Yet they fought back somehow for this charge after i have video footage of the roaches」
「I was given a room when i arrive it had roaches on the bed and i noticed the heater was on so all roaches would come out. Therefore i go down to the receptionist James he says i can get refund for my room since there is no more rooms available. And then they claim he was not the manager to provide such information when I disputed the charge. Yet they fought back somehow for this charge after i have video footage of the roaches」
Heins