Southeast Birmingham Spa Hotel

"Perfect for our short trip "

"We stayed 5 nights and our room was only cleaned once. I was told there were too many rooms occupied, we were in the room when cleaning staff came to do the room (not true), we saw the housekeeping staff outside our room yesterday and asked if she could clean it, response was yes. We left the hotel for 45 mins to allow cleaning. We returned the cleaning staff had gone, our room still unclean, no beds made. Spoke to reception again, they would look into it. Very frustrating. WOULD NEVER STAY THERE AGAIN breakfast very poor choices. Reception very unfriendly, very disappointing "

"Yes"

"Room was amazing!"

"Clean room. Excellent staff. Plenty of parking. Enjoyed my stay and will stay there again. "

"The tub needs to be replaced or resurfaced. It had flakes that you could see they tried to paint it ."

"I had called and arranged for the two rooms to be beside each other. That was never noted and we ended up with one room on 1st and one on 3rd. "