Residences in Surrey

"As a repeat guest, it’s was a good stay, value for money."

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"Lovely spacious room overlooking river with a patio door and Juliet balcony (outside needed a bit of a clean). Bathroom good size, shower head placement meant I had to be touching the toiletries which wasn’t a huge issue but just a bit of thought could have corrected this very easily. Evening meal in Brasserie 32 was £32 for 3 courses. My meal was lovely and very filling. Breakfast was a little disappointing, limited fresh fruit. Cooked items had been sat a while, might have been better in Brasserie. Overall good value compared to booking directly with Warners. I saved nearly £200! "

"Comfortable bed, wonderful restaurant and breakfast for great. I’d definitely stay again."

"It was cheap but not cheerfull. I had low expectations due to the price, on the plus side the bedding and towel were clean. The room and corridors are shabby and in need of an overhaul. The worse thing was a shower which did not get warm at all. No amount of adjustment got anything but freezing cold water. It's a shame as it would have been cheap and relatively cheerful had the shower worked. Reception were apologetic."

"Room not cleaned to an acceptable standard. Long hairs on the worktops and in the bath. Shower curtain was still wet, can only mean it had not been changed, not nice."

"Get"

"Very good hotel"

"Old carpets No IHG loyality given despite Diamond Rude receptionist Quirky weird toilets . Could not use Parking lot car was right at our window No water provided Hard to connect firestick . Controlled tv environment "