Tokyo Tokyo Big Sight Hotels

"Outstanding hotel! 10mins car ride to the heart of Ginza. Large rooms. Fantastic buffet breakfast and service. Highly recommend. "

"The whole experience was excellent, loved buffet breakfast, dinner not so much but overall the hotel is excellent, train directly across the street. We highly recommend this hotel to anyone,, excellent for families "

"Amazing breakfast selection, hotel centrally located and 5 mins near metro station. Room was clean and tidy and sufficient for a family with x2 teens"

"It is a gorgeous luxury hotel. Every element is exceptional. It’s conveniently located next door to a train station as well. I highly recommend it. The buffet breakfast was perfect. "

"Being right across the street from Shinagawa Station is the best part about this hotel’s location. Hotel staff were professional but were not the kind to give you the warm fuzzies. Hotel and rooms themselves were somewhat outdated, but clean. Would stay here again in a pinch, but not necessarily first choice."

"Rooms are very small Unlike American hotels your bed will not be made and trash will not be taken away for you Must leave trash out for collection and remember to put it back in Fresh towels left daily outside door in a bag Clean facility Nice bath house"

"Very serviceable hotel. Comfortable and clean. Convenient transportation options"

"Clean room, very attentive staff, beautiful location."

"Compared to Grand Nikko Tokyo Daiba, this hotel’s service and quality are not as good. In 2025, I stayed there in Daiba, and Grand Nikko was excellent. This year I wanted to try Hilton Hotels & Resorts, thinking that with such a famous name it would be better—but I was quite disappointed. Aside from the view, there’s nothing here that I really like. The bed is very old and curved. Overall, I forgot to take photos. The housekeeping staff sometimes changed the bedsheets, sometimes didn’t—I stayed for 7 nights. I also bought breakfast, but the hotel serves breakfast in a hall instead of a proper restaurant. Cooking is done right in that hall, and the smell spreads everywhere, which made me uncomfortable. After 7 mornings, the food was the same every day, making it hard to enjoy. Also, the hotel was under renovation during my stay, so it felt noisy and messy. If a hotel is under renovation, they should clearly inform guests beforehand so people can decide if they’re okay with it before booking. If I had known in advance, I wouldn’t have stayed here. Also, when I checked out, I forgot two jackets in the closet. Normally, they should email the guest to inform them and keep the items. But after I got back to Toronto, I realized they were missing—and the hotel never said anything. I’m now emailing the hotel to ask about it."