Tokyo Tokyo Big Sight Hotels

"The hotel is conveniently located in Ariake Garden which can be accessed by bus and metro. Next to the hotel is a big shopping centre with Aeon, Daiso, Big Camera, Hana Sushi and fast food restaurants and hence shopping and food are readily available. The hotel room is comfortable, with TV, kettle, safe and fridge provided. Water pressure is good and aircon is strong. Breakfast has a good variety but they are the same everyday and it will be good to introduce changes in the items for long staying guests. The best is there is free shuttle bus provided by the hotel to Ginza and Tokyo Station from 10 am to 5.30 pm which is very convenient. Overall I am comfortable and enjoy my stay in the hotel very much."

"Great place with brilliant staff. The restaurant was decent for breakfast, just ok for dinner. Location was perfect with a tube station 100 yards away"

"Worst hotel I’ve ever stayed in. We paid ¥60,000 per night and the moment we walked into the room, we considered leaving and booking somewhere else. Tiny room, wrong configuration, and the hotel was so overcrowded we couldn’t even get breakfast. To top it off, we saw the same room available that night for nearly half the price. Extremely poor value! would not stay again!"

"Very clean hotel, nice (smaller)rooms - wonderful shower. Pillows are awful - they become 2 cm thin after not very long. I asked the night auditor for 4 extra pillows (2 for each of us), and his questioning of the request was totally weird and just not necessary. He asked me why I needed 4 pillows, and told me that was too many to ask for. I didn’t understand why he was questioning me about this, but he explained to me that they have only so many extra pillows. He then negotiated me down to two extra pillows, which I accepted, and then showed up at the door with only one. His face and his posture were a bit confrontational, as though that is all the pillows we were entitled to. It was poorly handled, and I wouldn’t stay here again because of that. My advice to the hotel management - if you are charging $450/night, and your guest wants more pillows, you should just let the guest have those pillows. "

"Next level for hotels. So clean, such friendly staff and right at the train station. Views were incredible."

"Excellent hotel. Staff very friendly and knowledgeable. Great having a convenience store inside the hotel! Right across the road from the train station, and only a few stops to Disneyland and Tokyo city centre, so an excellent choice for convenience, coupled with being in a quieter location."

"Staff were very nice, breakfast was awesome. The rooms modern and the location was great, close to the train station and the bus as well as very quiet with lovely side streets around"

"Was excellent "

"Hotel in a very good standard "