「Fabian and Travis made everything easy with high-quality service and communication. This vacation was amazing and I would fully recommend this resort and butler service with the Diamond Club. 」
「Home away from home. Very relaxing and quiet. Shawn is extremely hospitable and his team made our stay very comfortable. He went out of his way to accommodate our needs as well, in the facility which was as pictured. Another highlight was the spa services offered - 10 out of 10! Definitely a great place to unwind and escape the city. Zabriko was a great restaurant recommendation for dinner, a mere 10 mins away thanks to a courtesy ride service by the villa! Thanks for a great mini break. We will...
「The resort is very clean, up to date, the staff are so very friendly and accommodating, the food and drinks are delicious. The food is the best I’ve ever had at an all inclusive resort, even the presentation of the food is elevated and served with care. The drinks are delicious and not watered down, they put care to add garnishes to the drinks like cherries and limes. The staff are so friendly and accommodating. There is an app you can download that goes with this resort to help navigate...
「Great experience. Spent 2 nights before Christmas, the steak and pork rib in The Cove was one of the best on the island, the drink, cocktails and wine offered in bars were also amazing. All staff were attentive, even though sometimes was a bit slow when many customers came.
The new Asian style restaurant charged us certain amount which we didn’t order, the staff explained that was a mistake due system error. There might still be some thing can be improved.」
「The resort is beautiful. So many lovely people working there. St. Lucía has really nice people!
Improvement needed: Check in seemed really chaotic. Why print everything (everything can be done through computers), it just seemed so chaotic and long. Buffet needs fresh local fruits (soar sob, fresh mango (not the unripe supermarket stuff), fresh grapefruit, fresh papaya, etc.). Room furniture and doors need to be updated. It’s a 4.5 - 5 star resort. Make it look like that! Outdoor pools need some...
「I thoroughly enjoyed my stay at this beautiful property. The location was convenient, the staff was as amazing, breakfast was delicious, and the views were breathtaking. I highly recommend this property.」