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"The hotel is in a great location and felt very safe. The room was clean and the employees were friendly. "

"Amazing room and amenities! Guest can use the spa during certain hours and it was super nice and not too crowded. Beds were so comfortable. Only negative was the room was super hard to find and had to go up and down a lot of stairs to get to it. "

"Room was very spacious, clean and well appointed. Will definitely stay here again."

"Room clean and tidy, facilities excellent. Food excellent. Staff friendly. Only negative points were at times noticeable staff shortage which affected service and Reception did not pass on to restaurant staff correct details of visitors having half board."

"Spa was great, room was nice, dog friendly "

"Clean room, comfortable bed. "

"Lovely room, friendly staff and very good location in Bristol city"

"The room was spacious and very well kept with a special drinks tray and fridge area. The bed was very comfortable and the feather pillows were wonderful. Thank you for a great stay in Bath"

"Our bunk room was great, far better than any other family rooms we've booked at other hotels. It was only an overnight stop but breakfast in the diner was excellent. It was spot on."