Central America 4 Stars Hotels

"The ocean was partially visible from my room. The room was spacious and on the quieter side. The pool is nice, but noisy. The quieter pool on the northern side was a little cold. The staff is friendly and helpful. Can't complain. "

"Check in was great especially Brenda at the front desk. She’s very accommodating. Room was very nice with an ocean view. Liz, Nelson, and Angelo at the restaurant and Allan at the bar were great. We were disappoint with the following reasons: 1. We didn’t get housekeeping service after our first night despite having the sign that said between 8am-3pm. We came back at 4pm and ended up asking for fresh towels. 2. Some towels smelled damp. 3. We asked for dental kits during the evening but it did not come. We had to request again the next day. 4. No laundry bag given to put our wet clothes and asked for plastic bag instead and was given 2. When asked for more since it was small, staff said they can only provide 2. Given that we paid a lot. 5. Restaurant reservations. We stayed for 5 nights and can only book 2 reservations. I asked front desk and they said to just ask the staff at the restaurant for walk ins. Went to 2 restaurants and they don’t allow walk ins. When I told front desk, they sent me the next day to the staff that manage the app. When I talked to the person, they told me to come back the next day. I just decided that there’s no point coming back since we are leaving the next day. We were very disappointed that my friends and I weren’t able to have dinner together in one of the restaurants since we only have 2 nights altogether. "

"More "

"My husband I enjoyed our 7 days of pure bliss. The food at the buffet was just looked fresh and appealing. You could tell it was sitting there all day. Our favorite restaurant was the Krystal first and the black and white. The rooms were grand and we had amazing view of the pool and beach. It would’ve been nice if the beds were true king not two doubles pushed together. The hotel is very grand feel very regal. Loved the art deco bar, the pools were awesome. The beach the beach was better than isla mujeres. Coming back for sure."

"Extremely convenient only walking distance to the airport arrivals and departures. Staff was extra courteous and on top of everything English is not a problem at all. Almost everyone from the staff could speak "

"Friendly"

"The entire resort was lovely. Our room was beautiful and peaceful, and the staff were amazing. On our last day there was a glitch with our check out time and the concierge desk did everythi they coudd to accomodate us."

"Great stay. "