Very nice, clean and convenient. The staff is very friendly.
MARTHA
2025 年 7 月入住 2 晚
10/10 超赞
Arianna
与配偶出行
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved this hotel! Very easy check-in despite some miscommunication between their system and Expedia, and lovely room. Would definitely stay again.
Arianna
2025 年 7 月入住 1 晚
10/10 超赞
Michael
2025 年 7 月 5 日
满意:员工和服务,清洁度
We’ve stayed here several times.p and always been very happy. Our room was recently updated and was very good, the building work was ongoing, but didn’t disturb us. It did mean the small car park was closed, but public parking is within a few minutes walk.
Michael
2025 年 5 月入住 2 晚
10/10 超赞
Lisa
团体旅客
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Always a lovely stay at the Francis!
Lisa
2025 年 6 月入住 1 晚
10/10 超赞
Marjan
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel, recently renovated
Marjan
2025 年 6 月入住 1 晚
6/10 一般
Melanie
与家人出行
2025 年 6 月 26 日
Our newly renovated room was amazing, but it was super difficult to come and go. The construction workers lectured us about walking down the hallway to our room. We had to arrive and exit through the back alley way through a construction zone. We even had to carry out our luggage through the back alley way when we left. The construction workers would wake us up at 6:00 a.m. banging right outside our room. It was awful. I understand and appreciate remodeling, but I don’t want to pay to be in the middle of it!
Melanie
2025 年 6 月入住 3 晚
10/10 超赞
Carlos
2025 年 6 月 22 日
Great hotel!!
Carlos
2025 年 6 月入住 2 晚
2/10 糟糕
Lindsey
2025 年 6 月 14 日
Lindsey
2025 年 6 月入住 1 晚
10/10 超赞
Anne
与家人出行
2025 年 6 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was perfect and we look forward to staying there again. They were in the process of renovating some parts of the hotel when we stayed there and we were able to stay in one of the new rooms. It was fabulous. The staff was very helpful and kind. The hotel is walking distance of the Roman baths and the Jane Austen center and a lot of great restaurants and shops.
Anne
2025 年 4 月入住 3 晚
10/10 超赞
elizabeth
与配偶出行
2025 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Great location.
Newly renovated.
Great room
Fantastic staff
elizabeth
2025 年 5 月入住 4 晚
8/10 还可以
Robert
与配偶出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施
Superb staff saved the day for this property
The internal condition of the hotel and our room were lovely - but the external renovations are making the reception to room experience pretty horrible. Once these external works are completed all should be well
I rate highly the door guys, bar staff and restaurant team (fantastic food)
The reception staff fall short and are not helping at all with the issues arising from the renovation.
Robert
2025 年 5 月入住 2 晚
10/10 超赞
Carol
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Francis Hotel in Bath is beautiful and everyone made us feel welcomed. A highlight of my holiday, everything was perfect, and the staff were lovely. I would highly recommend the Francis Hotel in Bath!
Carol
2025 年 4 月入住 2 晚
6/10 一般
vivian
与配偶出行
2025 年 4 月 25 日
满意:清洁度
Because the hotel was being renovated during my stay, it was very noisy in the morning. And there was no dinner service, which was inconvenient. We had to change our reservation from staying 3 nights to 2 nights. And the staff told us there would have no refund for this change.
vivian
2025 年 4 月入住 3 晚
10/10 超赞
Nicole
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is still being refurbished so there was scaffolding around and we had to walk through part of the building works to get to our room. However, our room was beautiful! Large and modern with a Chromecast TV. The breakfast was great and the staff were all incredibly friendly and helpful. The location was also perfect for walking anywhere in the centre of Bath. I would definitely come back here in future.
Nicole
2025 年 4 月入住 3 晚
10/10 超赞
lauren
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent spacious room, King bed, good towels. Small bathroom but nice. Provided breakfast room service each morning. Coffee bar included capsules, a French press, and fresh milk. Nice apple juice. Friendly, helpful staff. Even under construction high marks.
lauren
2025 年 4 月入住 3 晚
10/10 超赞
Phat
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
As advertised. Doorman was very helpful
Phat
2025 年 4 月入住 1 晚
10/10 超赞
Buchi
团体旅客
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Buchi
2025 年 4 月入住 1 晚
10/10 超赞
Rachael
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful rooms, lovely service
Rachael
2025 年 4 月入住 1 晚
10/10 超赞
Christine
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
It was a little tricky getting to our room because of the on-going renovations.However, our room was comfortable and pretty. The breakfast was delicious and that room was lovely!
Christine
2025 年 4 月入住 2 晚
10/10 超赞
Yuka
团体旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、客房舒适度
Nice historic hotel
The hotel was under construction, but the front desk employees went above and beyond to make us comfortable! I