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“Amazing staff food & spa. A real treat to stay!”

“淋浴房再大一些就更好了，洗手的水龙头太旧了。”

“Fantastic over night stay”

“A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining.”

“The room is newly renovated and car park place is good location. Breakfast is must buy item, otherwise you will be sorry to miss this delicious.”

“It's not the first time I've stayed at Frimley Hall, and it certainly won't be the last. As always, I received a lovely warm welcome when checking in. Bozena was fantastic at breakfast, providing friendly and attentive service, and the barman was very accommodating by providing a fan during the current heatwave, which was greatly appreciated. Another great stay from start to finish. Thank you to the whole team—I look forward to returning again soon!”

“I'm guessing the property was built in the late 70's, so looking a little dated in terms of decor, but very clean and well maintained. Staff were helpful, full English breakfast was of a good quality. Basement level standard twin room lacked air conditioning, (ground and 1st floor have aircon, I was informed by the receptionist on departure), but fan was more than adequate, which was essential as we were entering the heat-wave in early July 2026. Only downside was the hum from a generator room……

“Enjoy the Swimming pool facility, it is good.”

“There were build works outside by terrace overlooking lake with cement mixer and angle grinder cutting stone most of the day the Saturday I was there . Not the best idea with patrons sitting there by temporary plastic tape eating and drinking . Perhaps a fencing of sorts to obscure the works ?”

“Thank you for setting up the sofa bed and extra towels as requested”

“Very poor experience. I have travelling 3 or 4 times every year for the past 20 years. Except the staff in the front desk and health club showed me welcoming. The waitresses in the restuant made sounds and faces behind me during the buffer breakfast. The waitress even did not know I could order and pay online during dinner. Are they trying to embarass the asian faces? Also smelly and stain in the guest room, no refigerator and safe, what kind of experience could not expected.”

“it's a very nice hotel and nice breakfast. People are very friendly there. The only drawback is no piano there”

“Small room and no restaurant or shop nearby.”

“飯店的風格特別溫馨”

“Clean and comfortable environment!”