They were terrible communicators. Property lacks maintenance. Otherwise nice place to stay
Anthony
於 2024 年 3 月住了 6 晚
8/10 不錯
Storm
伴侶同遊
2024年3月11日
讚好:整潔度、設施服務和住宿狀況
it was perfect for what we were looking for. we got it for nice and cheap and it didn’t have any fancy bells and whistles but those aren’t necessary. the restaurant was very good, pool was nice, beach was nice. staff was very friendly, and having the kitchenette available and a reasonably priced small grocery store on the property made things super convenient. would definitely recommend if you don’t feel the need for anything super fancy:)
Storm
於 2024 年 3 月住了 6 晚
8/10 不錯
Tiffany
伴侶同遊, 多人同遊
2024年3月10日
讚好:整潔度和設施服務
Comenzare con lo bueno, el condominio tiene bonita vista a la playa las camas son comodas, es seguro, el restaurante es bonito tiene buena comida y es tranquilo, lo malo si reservas aquí es la espera a la hora del check in aunque avises con anticipación que llegarás a cierta hora se demoran así que ve con paciencia y tiempo, el baño no tiene ventilación o extractor entonces hace que huela feo el cuarto y el baño, pedimos que se nos llevarán toallas secas pero no nos mandaron nuevas, como fuimos por trabajo ocupabamos bañarnos mínimo dos veces al día y pues las 4 toallas no se alcanzan a secar porque al departamento no le da el sol, las dejábamos extendidas pero no sé terminaban de secar, pero yo en lo personal si me volvería a quedar.
Tiffany
於 2024 年 3 月住了 3 晚
2/10 很差
Kristina
伴侶同遊
2024年3月3日
不滿:整潔度、設施服務和住宿狀況
Reservation was cancelled while I was mid flight from Sarasota to Atlanta. Found out during my layover. Contacted property and the kept hanging up. Contacted Expedia and was on hold off and on the entire layover. Nothing was resolved they promised I would have a comparable hotel in the same area. Landed in Cancun to find out I still did not have a room and we had nowhere to go. Took a $80 taxi to a random resort to charge phone in lobby so I could call Expedia again. I was told the hotel said they would accommodate so we took another taxi to the hotel and couldn't get in. We sat on the sidewalk trying to get in touch with someone. It was getting dark and it took 3 more hours to gain access to the room. We get in and it had a sewage stench immediately. No hot water. The toilet had urine all over it and vomit on the bathroom trash can. We received a email that we had wait in the room until 10 am the next morning so a colleague could come by and photograph our passport and collect a deposit in person or we would be locked out. I asked who would be stopping by and received no response. We didn't have any food, water or toiletries because it was too late to get anything safely in the area after waiting 4 hours to check in. Had to wash all of the dishes and utensils. We had to boil water to shower because there was no hot water. The nightstand has white powder residue on top and inside the drawer. The a/c unit looked like something out of a 90's horror movie and was on the balcony.
Kristina
於 2024 年 2 月住了 3 晚
8/10 不錯
Juan Carlos
家人同遊
2024年2月12日
讚好:整潔度、設施服務和住宿狀況
La TV no Funcionó ,se reporto al llegar y nunca la revisaron.
Juan Carlos
於 2024 年 2 月住了 3 晚
10/10 優異
Maria
2024年2月7日
讚好:整潔度、設施服務和住宿狀況
I loved the safety it's a gated place with surveillance at all times . Very homey, staff very friendly.
Maria
於 2024 年 2 月住了 2 晚
6/10 一般
moria
2024年1月3日
moria
於 2024 年 1 月住了 1 晚
10/10 優異
Daniel
2023年12月22日
讚好:整潔度和客房舒適度
Perfect
Perfect view. Quiet. Clean. Friendly staff.
Daniel
於 2023 年 12 月住了 3 晚
4/10 欠佳
AHMED
2023年12月22日
讚好:住宿狀況
不滿:整潔度
Horrible experience. Paid from 13th December. Reached on 14th in the morning. There was no one although I informed them few days back. Took 2.5 hours to get the key for our room. Room floor was very oily and slippery. Requested for new towels but didn’t get it.