“All the staff are pleasant, respectful and friendly, food was great accommodation was 10/10 and most importantly I always feel safe, keep up the great work Toby’s staff.”
“After reading reviews I was a bit hesitant to book but gave it a try for the great value. I was pleasantly surprised. The food was plentiful and delicious. I liked that there was also a snack bar, coffee & ice cream bar…& two bars with good vibes. The staff was amazing all through the resort! It is on the cheaper end for all inclusive so if you keep that in mind it’s well worth the money. Access to Doctors Cave beach a bonus and beautiful, although you did have to pay for chairs and……
“The hotel has friendly staff and is in a good location near downtown, beaches, nightlife, and the airport. The rooms were clean with a functional fridge. ”
“The staff was excellent. Pleasant stay overall. Customer service on point. I spoke to miss Judine by phone and she was able to accommodate my last minute request. I met Miss Jackie who is also a sweetheart. Everything was ready when I arrived. So grateful for these 2 wonderful ladies. Breakfast was good. I met the chef. The property was clean and the place is quiet if you need a good night's rest. I would stay here again. It is also a budget friendly hotel, worth every penny. ”
“It was a beautiful property. Easy check in process. Accidently locked myself out of the room and was able to get to someone immediately for help. Walkable night life and great resturants nearby. ”
“Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate
They make you feel like you're apart of their family. Thabk you for you kindness.”
“I got to the hotel and staff had no record of reservation. I had paid ahead of time and after 2 hours I got another room which was not the room I thought I was getting. The room I got was good so it worked out OK. Management must work on being prepared to receive customers as registered.
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