"the meals at the buffet and restaurants were very good, hotel rooms have been renovated (showers, floors, wi-fi access in bathroom mirror, etc) the room i was given a garden view not pool or ocean as I requested, the shower and sink were clogged the 4 nights i stayed there, i called front desk but no answer went to the lobby and reported this and was told someone would come fix it but no one came the first evening until third day as water leaked outside the bathroom to the hallway and near the beds. gift shop attendant was rude and unfriendly, Le Cafe attendant was not pleasant, unfriendly when serving guests. most of the restaurants waiters were very friendly and attentive especially Gabriel at the Pure Lime, was very polite, and ensuring everything was in order. "