"Very shabby. Missing smoke detector. Hair in the tub. Dirty fingerprints on bathroom wall. Room number was a piece of paper taped to the door. View was a storage container. I left at 5:00 AM by choice. Paint job and caulking in the bathroom looked like it was done by a five year old. Tub stained Gross. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Beloved sports teams, shopping and popular sights from New England Aquarium to Fenway Park—explore Eastern Massachusetts, a historic destination also known for its fresh seafood.
"Very nice hotel with a cool pub connected to it. Easy access to the freedom trail and all the cool historical shops snd museums. It’s a short ride share from fenway park to see the red sox."
"We both said this was probably the nicest (fanciest) hotel we’ve ever stayed at. (And we’ve been. To a lot of fancy hotels). The views, the bathroom, the tiny nook to sit and do your make-up…GORGEOUS! The beds and bedding were heavenly. I already miss them. The coffee shop down stairs has the best coffee and pastries. Highly, highly recommend this hotel. "
"We really enjoyed our stay at CitizenM Back Bay minus the staff! They were not only short handed but short on their customer service! The hotel is convenient and walking distance lots including shopping, Fenway Park, Freedom Park and North End! The room was small but perfect for what we needed with a beautiful view! We did not have breakfast at the hotel and opted to find local eatery’s near by! We would recommend staying here and hope by putting a review their customer service improves and they are fully staffed, in this case we would stay again! "
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