「Lovely hotel. Very friendly and welcoming. Breakfast was great. Our room was spacious and clean. And warm. Shower took a little while to warm up. Would come and stay again. Thank you 」
「Lovely hotel and spa and food amzing freindy staff bot was a problem for them we definitely be booking again in a few weeks well if u have the 2 day spa wellbeing as tryed to book the same day we chexked out and nothing was available so hope to see u soon」
「We stayed at the Faenol for a wedding. A beautiful hotel, the staff were polite and very welcoming, the rooms were well equipped and comfortable, a great stay.」
「The hotel is lovely and wrapped in beautiful surroundings. What can't be said about the staff. All of them were polite, friendly and welcoming.
The spa was beautiful.
Breakfast was incredible.
The rooms are clean. spacious and comfortable.
1 Minor downside The television in the room are quite small. Could be a little bigger. 」
「The hotel was very quiet on arrival but became busier as the week went on. The staff were very helpful.
The hotel was clean and tidy, the room very comfortable with everything you could need.
The only slight negative was the limited choice at the bar and the prices for drinks were very high. Probably for that reason the hotel public areas were always very quiet.」
「We stayed for one night while visiting Wales. The check in experience was fine and staff friendly. The room was OK - we could hear sounds from other rooms in the morning and the bathroom had mould spots near bath taps, but other than that it was clean and pretty comfortable. Restaurant looked really nice which I guess is the reason why almost all the photos are of the restaurant. English breakfast tasted good! Thank you.」
「Absolutely beautiful, the rooms have so much character, exceptionally comfortable bed, spotlessly clean, lovely and quiet. The best breakfast ever and the three course, Saturday night dinner, deserves a Michelin Star. We thoroughly enjoyed our three night stay, just what we needed to recharge our batteries. The hosts, Elvira and David are so friendly and welcoming, loved every minute of our stay. Thank you so much, we will be back. 」
「What a delightful experience staying at this charming yet uniquely boutique hotel. The comfort surpassed expectations, and the hospitality of the owners was exceptional. The culinary delights were truly impressive. Additionally, the events and cinema nights added a special touch should you be a local resident, loved this concept. . Located conveniently in Ruthin, it's the perfect spot for those attending events at the castle.」
「Wonderful location, spacious rooms, comfy beds, delicious food and staff who go out of their way to make your trip the best it can be. Faultless!! Best stay we’ve ever had - thank you John and all the team. We’ll be back」