George Town KOMTAR Hotels

"Never had breakfast at the hotel as there were lots of places open"

"Each room comes with 2 ceiling fans plus an AC. Sufficient to keep the room cooling. However, facilities can be better. For instance shower head and bidget are abit worn out. I would give 5 stars for the customer service and will definitely patronise the hotel again if I am visiting Penang. "

"A beautiful unique hotel in Penang wonderful service incredible ambience, one of the top hotels in the world"

"We had a very pleasant stay at this historical hotel."

"Excellent service and very clean hotel. They even allowed for our late check out due to some unforseen circumstances. Thank you!"

"Great location, clean rooms, well-maintained premises. Most importantly, observant and proactive staff. From front desk to security staff, everyone we met was friendly and helpful. Highly recommend!"

"The pool wasn’t open, otherwise it’s a beautiful hotel right in the centre of the old town."

"Stayed in 2 rooms. Overall, an exceptional value and experience for a modest hotel. Thoughts below. Excellent: -location is perfect. near food, bars and sites (within 15m walk), not close enough to a mosque to wake you up with the call to prayer -shower is nice and hot with greatv water pressure -cleaning staff will come daily if you want -kettle with coffee and tea, in-room -free filtered water on each floor -blackout curtains Very good/Good: -staff -comfort of bed and pillows Fair: -a discerning eye will notice some age/wear and tear in the room. My first one was missing a tile and had some damage to the walls -queen size room had a well thought out layout, but only space for 1 night stand. Could be tight for a couple -windows don't open more than a crack. No views. Dislikes: -TV was very difficult to operate. You have to get really close to it and angle the remote from an awkwardly low position to get it to work. And even then, it only worked 1/3 of the time. Volume is locked. Channels were limited. -the door often beeps when closing, which is a problem, because... -you can hear a pin drop in the halls from inside the room. Side note: Google says they're open, but the state museum/gallery and the fort are both closed for repairs"

"After checking in, we headed to our room. The hallways are dark and have an ironing board and iron placed against one wall that the entire floor is expected to use. The hallways and room smelled like mothballs triggering the wife's allergies. She became short of breath. The office showed us a different room on another floor. Same issue. We forfeited the money and went around the corner to the Granite Hotel. 100 times better."