Helensburgh Kilcreggan Ferry Terminal Hotels

"This is a 4 star hotel however I'd give it a 2 at best. The staff were lovely and could not have been nicer, however the room was very basic. The bed was uncomfortable, the room had a kettle and very basic tea and coffee options. Also, we arrived and was told that no food would be served that night in the hotel but were given no prior warning to this. We then expected a full breakfast (included in the cost) but again, woke to a breakfast of cereal and pastries. At no point did anyone make us aware that there would be no hot food in the morning as well. Probably wouldn't recommend as we chose this hotel over other similarly priced hotels in the area, but fear I made the wrong choice."

"Parking was fine as we got there before car park filled up. There are no shops nearby. Our room had only a drip of cold water coming out the tap. The bed was sagging and the kettle was rusty inside. Apart from that it was warm and clean. "

"Overall experience fab! My problem is solely with Hotels.com as when we arrived after booking a room for two adults and a child and then got to our room to see one double bed I popped and asked the reception about it and the (I think) manager of maybe the place or restaurant had a look for me and explained once booked through hotels.com they just pick a room and unfortunately our family rooms are all booked out and have no put up beds. With this we thought, look we are here one night, let’s just make it work,so we did. We met some friends downstairs in the restaurant at 5 for a meal and my goodness the food!! I had Katsu chicken and it was to die for. So so tasty! Followed by a chocolate brownie, wow! The food was top notch. Hubby had a bacon and cheese burger and our daughter had the kids nuggets and they also both enjoyed very much! We then went up to our room and our view was just stunning, overlooking the sea and both in daylight and at night was beautiful! We got up in the morning and there was a HUGE range of breakfast items laid out (continental) from toast, croissants, pastries, yoghurts, a good variety of cereals and so on with hot and cold drinks. My husband had the Scottish breakfast and I had eggs Benedict, again - stunning food! Would definitely come back to stay but would book direct! Thank you all"

"Great location, perfect for our long weekend visiting family over Easter. Micheal was a fantastic host, everything was very easy, check-in and check-out process was very smooth. Rooms were a good size, very clean and comfortable. We’ll 100% be back later in the year! "

"Lovely breakfast and dinner"

"Mark went out of his way to be as helpful as possible and laid on snacks, wine and milk for us on our arrival.The views over the Loch were beautiful! The only word of caution is that there is a fairly steep concrete staircase that spirals up to the apartment - if you are not good on your feet it may be an issue."

"A very good caravan, kitchen "

"We had a pretty good time. It was in a very central location which was nice. I do wish that the beds were a little bit more comfortable, and that there were better instructions when it comes to the shower and the heating. Over all it was very enjoyable. "

"Awful experience at this location. So bad we didn't even stay we found alternative accomodation rather than stay here. I'm entering the apartment was freezing cold, with no instructions left to sort this ourselves, and the smell of damp/mould and general smell of being unclean was overwhelming. After leaving having spent less than 20 minutes in the apartment the smell of it was stuck to our clothes.We did contact the "host" who gave instructions on how to turn on the heating but by the time they had done this we had already left. Please do not book it's awful. "