Prince Hotels Kusatsu hotels

"Very busy with large tour groups. Did not yave the serenity of typical onzen hotel."

"Staff should speak English, lots of Foreigners go to Japan and staff at check in should be able to communicate."

"Very clean"

"Amazing hotel with free great food for breakfast and dinner"

"Always frontline staff available at check in to help you. Excellent bakery for coffees, cake and savoury treats. The rooms are fairly big and very clean. All amenities are well equipped and available. Great location and rooms are very quiet. "

"Very good hotel with comfortable beds, washing machines and tumble dryers. We were very well looked after. Thank you for everything."

"Loved the hotel Was very pleased with the room and the staff, location is prime!!! Close to Nishiki market and shopping would return again and again "

"Mattress was beyond hard. Really unbelievable. Check-in self-service would not take a credit card unless you had a PIN. No place to sit, relax or work. Any area where you might think to go was reservation only, so you couldn't just go to relax or read at random times. Rooms are too small to do any of this in. Lobby was always full of tour groups and stacked luggage. Bathrooms were super small. "

"Amazing place! Beautiful inside, great room and very clean and amazing amenities like an onsen, restaurants and cafes and they give you a free drink ticket and 1000 yen discount on stores. 2 min from train station so very conveniEnt. Highly recommend!"