Cleveland Mapleside Farms Hotels

"Pool was closed and not listed on the site. But they will let you know after the room is paid. And unfortunately my stay was non refundable so I had to just deal with it. Also when Expedia contacted the manager they just hung up on the lady. Very unprofessional!!!!!"

"Pool area was clean and the hot tub was amazing!"

"This is a great option for an early or late flight. There is a shuttle that runs every 30 minutes, versus some hotels only runs every hour. Also, there is a restaurant/bar on property. Rooms are spacious and staff was extremely friendly. "

"Airport shuttle was individually booked so right when we needed it coming and going. Staff was so nice, helpful, and professional."

"Easy check-in and lived the spacious room "

"Awful property. Owners not keeping up with maintenance. Bathroom sink facet not attached to the sink counter. No orange juice at the breakfast bar. Stale bread offered. A total waste of money."

"Staff was fantastic—welcoming and attentive. However, management needs to fix broken toaster in breakfast room, clogged drain in shower, assortment of non-working coffee makers, empty soap dispensers, remotes that don’t work,…"

"good the prices"

"Sheila was suppose to be a manager; but couldn't do anything. Useless. Another lady before us was yelling at her about roaches in her room & Shelia just stood there. And the Spanish girl who checked us in was soooo hard to understand also. The room was great (cept the dirty towels in the closet left from previous guests) OH & the fire alarms in the hallway going off, SO LOUD.. once at 8:40p & another at 12:30 midnight (got it all recorded) had to go sit in our cold cars till the building was clear by the FD. The FD said they come out to this hotel a lot due to guests smoking in their rooms. We went to complain & the dude at the front desk said to speak with Sheila or Brooke, & when coming into contact with Sheila, she sounded as dumb as she looked, saying sometimes guest spray body mist & that could’ve set it off, like WHAT?! & how could a manager not hear about the FD coming out to their hotel?? So now I have to call Brooke & hopefully we can get a discount or something, cause even though the staff sucked, the room & location was ideal. Just very upsetting to be woken up TWICE in the middle of the night cause this hotel can’t get their stuff together. & having very poor front desk staff to deal with doesn’t help either. And seriously, label yalls rooms/buildings better!! Had us circling twice to find our suite. Overall we will never stay here here"