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"Staff was very friendly. This is the 2nd time we've stayed here. It's conveniently located. "

"This place has really bad consumer service when I arrived at the place. The lady was very moody. She didn’t activate the card right I came back down and asked her seems like she got a little bit upset when I went into the room the room smelled like cigarette it was really hot. I went to turn on the AC. There were no AC control box. It seemed like it had been broken off the wall. The AC did not function. I then went to the front desk and asked if they could switch me rooms and she repeatedly rudely said. know that because she already had switched out a lot of people for the day and that she was not doing anymore. I asked to speak to maintenance. She got mad and said no one was gonna speak to me that I pretty much lost my money no refund available nor another room I didn’t have to sleep outside in my truck due to this issue"

"There was no water in the morning of May 13th to bath with. "

"So much better than the element! A/C could be cooler, disappointing when my house is cooler than a hotel. A hotel is a place to be as cold as you want. But both the Element and The Az control the temperature, and that’s not ok with me. The hotel is beautiful, but both hotels are off my list- only because of the Air conditioner being controlled"

"Nice comfy beds. Good pool and friendly staff "

"Having multiple pool options was great! Comfortable bed. Great to be able to get food service to the pool areas. Lovely location in the mountainside. Parking should be included though."

"Breakfast good, in spite of of being right by the highway it’s a pretty quiet place. This is our fourth day so we knew what to expect and we do go back because it’s very convenient for Mayo Clinic."

"Complimentary dinner and drinks, clean, and nice staff!"

"Gate guard at night for parking, both staff members I dealt with were amazing and friendly. For being in a less than ideal location and an older building, they do a great job with the property. The tv wifi was a pain to get connected but eventually did. Definitely recommend for budget travels. "