Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed in this condo for two nights, only our second short trip away from home in the past year. We were celebrating a family birthday, but we also just wanted a relaxing couple of days away from "normal" life. The condo is beautiful and very spacious. We had more than enough room for our family, and we enjoyed the view and the location. It was a bit chilly for beach weather, but we were looking forward to hanging out in the condo, exploring Oceanside, and relaxing in the spa in the evening. Sadly, the last thing on our list didn't work out. Our first night there, we found that the spa wasn't warm and wouldn't heat up. We called the management company who said they'd try to come out that evening. That didn't happen. Nor did they follow through for most of the next day. When I finally called them to follow up on unsatisfying texts back and forth, they assessed the issue with the spa without even coming to the property -- definitely made it sound like they had known about the problem prior to our arrival -- and wouldn't be able to fix it during our stay. Sadly, a small credit they offered didn't really help that our expectations had not been met, and they since haven't returned my calls and messages. The experience feels a bit hollow; I'm not sure we would return, even though we did enjoy many of the things about our stay. It's a lot of money to spend, given the frustrating circumstances that we experienced there, especially since it could have been foreseen by them and avoided.