“We were disappointed with this experience because we were not informed that this hotel does not have an elevator and we were assigned to the second floor. ”
“We didn’t get the room we reserved. Had gotten a non smoking room and it smelled like cigarette smoke. The room was disgusting, so dirty that we had to buy our own cleaning supplies, bed sheets and towels.
The room key didn’t work so every day we had to get it rekeyed. ”
“Usual stay. Love the king size bed. Just wish it was comfortable! Hate the brand of hotel coffee. Love the Jacuzzi tub. Could be very easy to class up a little.”
“The bed although comfortable was held up by cinder blocks. No top sheet on the bed just the cover. 1 towel, my husband had to askfor towel, shampoo and soap. Although breakfast was offered they had no milk for the cereal, no batter for the waffles, no creamer.”