Perth Perth Racecourse Hotels

"Great"

"We stayed in a deluxe double room, which was well presented and spacious, with a luxurious deep bath, separate shower, washbasin, and toilet. The room itself was clean and comfortable, and overall gave a good first impression. When booking, the room advertised free guest WiFi; however, although the network appeared available, it would not connect or function at all. This would not have been a major issue, but we also received no 5G reception anywhere within the hotel. This may suit guests wanting to switch off and be a little “off grid,” but it is inconvenient if you still need access to emails or other phone functions. The television also had issues, with several channels not working properly and others suffering from poor reception, causing the picture to jump and flicker throughout viewing. The PIN code entry system for the doors was a nice touch and a welcome change from key cards that often need reactivating. However, we could not see an additional internal security lock on the door, which would have provided extra reassurance overnight. There was also a noticeable gap under the door, allowing light from the hallway to enter the room during the night. Guests who prefer a dark sleeping environment may find this disruptive, though it could likely be resolved with a simple draft excluder."

"Great location, step off the train into the hotel."

"Shower poor, room tired"

"Needs updating"

"Great spa and pool, lovely room and views, fantastic breakfast"

"There was a dirty towel in the bathroom when I arrived. It looked like it had been used to wipe a dirty surface. Otherwise everything seemed clean. I did mind the interleading door - I could hear everything the other person in the adjoining room was doing - watching TV, coughing, unzipping something, talking. I think that is not acceptable - if there is an interleading door it should be mentioning when one makes the booking. And you should charge LESS for that room as the noises from the other room impacts on one's stay. The WIFI was atrocious, very patchy. Useless if your stay involves business on line etc! Finally, while I understand that the hotel is older I found the creaking floor boards above and noisy plumbing rather bothersome. All in all, I do not think your rates are justified given all those issues."

"Everything was fine."

"We really enjoyed our stay at Ballathie. The staff were very helpful and friendly and took great care of us and our dog. The property is beautiful and the food was excellent."