Dear Yuk Wan,Thank you for your kind words. We are delighted to hear that your stay was perfect. We look forward to welcoming you back soon.Tamas Racz, Front Office Manager

Dear Ricky, Thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We hope to welcome you back soon. Tamas Racz, Front Office Manager

Dear Ho Yi, Thank you for rating our hotel. I am sorry that we were not up to a higher score d I do apologize for any inconvenience with the window. Thank you again for sharing your experience, and we hope to see you back again soon and with my team we will work harder to get even a better score next time. Kind regards, Andras Koczur General Manager

Dear Ka, Thank you for your review. I am delighted that generally you were satisfied with your stay but I do apologize for the issue with the water temperature. Hope to see you back again soon and we will work more harder to get even a better score. Kind regards, Andras Koczur General Manager

尊敬的客人， 谢谢您，对于您的评论。 很抱歉您的体验没有达到您的期望，对于给您带来的任何不便，我深表歉意。 希望以更好的体验再次见到您。 亲切的问候， 安德拉斯·科楚尔 总经理

Dear Koo, Thank you for rating our hotel. I am happy to see that generally you had a great stay with us. Hope to see you back again very soon and we will work even harder to make your stay more special and get an even better score next time. Kind regards, Andras Koczur General Manager

Dear Yang, Thank you very much for the fantastic rate. I am so glad to see that you had a pleasant stay with us. Hope to see you back again very soon. Kind regards, Andras Koczur General Manager

感谢惠赐有关下榻 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Andras Koczur General Manager

Dear Guest, Than you for your review. I am delighted that you found our hotel clean as well our central location was very convenient for your stay. Hope to see you back again very soon. Kind regards, Andras Koczur General Manager

Dear Guest, Thank you for rating our hotel. I am delighted that generally you were satisfied with your stay. Hope to see you back again very soon and we will work even harder to get a 5* score next time. Kind regards, Andras Koczur General Manager

Dear Guest, Thank you very much for your review. I am delighted that generally you were satisfied with your stay. Hope to see you back again very soon and with my team we will work even harder to get a 5* next time:) Kind regards, Andras Koczur General Manager

Dear Yuen, Thank you for your review. I am delighted that generally you were satisfied with your stay. Hope to see you back again very soon and with my team we will work even harder to get a 5* next time:) Sincerely, Andras Koczur General Manager

Dear Bridget, thank you for your positive review. We are glad you appreciated our clean facilities and well-staffed team. We strive to offer a comfortable stay with excellent service. Looking forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Averil, thank you for your positive feedback on the comfortable room and our friendly staff. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards,Dzhulia AshikFront Office Team Member

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Lynnette,Thank you very much for staying with us and for your review. It makes us truly that you were fully satisfied during your stay at the Ibis Reading Center.We are looking forward to see you again in our hotel.Kind regards,Dzhulia AshikFront Office Team Member

Dear Thomas, Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the inconvenience you experienced with the early closures of local bars and the parking ticket issue. We will address this issue with our team to improve our services. Your input is valuable, and we hope to welcome you back for a better experience in the future.Warm regards, Dzhulia AshikFront Office Team Member

Dear Mavis, We apologize for the inconvenience with the water temperature. Guest feedback is crucial for us to improve. Regarding the area, your safety is our priority, and we have security measures in place. We hope to welcome you back soon. Kind regards, Tamas RaczFront Office Manager

Dear Ezra, Thank you for your review. We hope to see you again soon. Sincerely,Tamas RaczFront Office Manager

Dear Gee, We appreciate your feedback. We apologize for the inconvenience caused by the cleanliness issue. We will ensure our housekeeping team pays more attention to detail. Thank you for bringing this to our attention. Best regards,Ibis Reading Centre

Dear Debbie, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Kind regards,Dzhulia AshikFront Office Team Member

Dear Kevin,We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

Dear Andy, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards,Dzhulia AshikFront Office Team Member

Dear Clarisse Ann, We appreciate your feedback regarding the soundproofing. Please note that our hotel is centrally located for guests to enjoy the nearby nightlife. Your comments will be shared with our team for improvements. Best regards, Tamas RaczFront Office Manager

Dear Nathan, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tamas RaczFront Office Manager

Dear Stuart, We apologize for the inconvenience you faced during your stay. We appreciate your feedback regarding the room type and noise disturbance. We aim to provide a safe and clean environment and your concerns will be addressed internally. Thank you for choosing ibis Reading Centre. Tamas Racz, Front Office Manager

Dear A-LA, We apologize for the inconvenience you experienced with the slow internet speed. Thank you for sharing your feedback. Tamas Racz, Front Office Manager

Dear Alicia, We’re so sorry that your experience did not match your expectations. We hope to welcome you back soon for a better experience. Regards, Tamas RaczFront Office Manager

Dear Sriram,We very much appreciate your comments regarding your stay at the Ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,Dzhulia AshikFront Office Team Member

Dear Barbara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Janet,We are happy to hear you had a positive experience at Ibis Reading centre!We hope to see you again soon. Best regards, Tamas RaczFront Office Manager

Dear Michael, Thank you for choosing our hotel for your sporting weekend. We are delighted to hear that you found our location quiet and ideal for watching football and rugby league in the South East. Looking forward to welcoming you back soon. Tamas Racz, Front Office Manager