Hotels in Richmond City County

"Parking garage was great. seeing as it was in the city and knowing there is no need to look for parking outside the hotel. Only one desk staff, who seemed overwhelmed with no extra help. Also from my constant going in and out of the hotel, it seems as if the person had no break for at least 7 hours straight. Which I figured contributed to me not being informed that I would have to keep my keycard when checking out, to get out of the garage. Communication is essential to smooth running of a business. I had to return to an empty, unmanned desk and retrieve my keycard, which I had left there for someone to take care of. Unmanned desk=no information given. Terrible scenario."

"Had a horrible time, had to go to a whole different hotel. The hallways gave super creepy vibes, there was graffiti on most of the walls, not that I mind graffiti just y'know wasn't advertised. And the pictures of the room didn't really match the room, sorta felt like I was crawling with bugs after leaving. Totally creeped out and a little set off, the hallways felt like someone was watching you from around the corner, the stairways felt like a parking garage."

"We stayed fir the weekend and had an amazing stay"

"This is one of the most impressive historical hotels we have experienced and this includes the Mayflower Hotel in Washington DC. The history and architecture is unbelievable. The staff, exceptional, along with the services provided during our time at the hotel. The brunch, delectable."

"Well maintained hotel with friendly staff. Highly recommendable. "

"We found our stay at Best Western Premier very comfortable. The bed was firm and had big fluffy pillows. The room and bathroom were both clean. We had breakfast in the morning in their restaurant. It was a buffet style, had lots of the typical choices and was well maintained. The only thing I would have like to make our stay better, would be vending machines on the floors. If you wanted anything, you had to venture downstairs to the front desk area. All in all, we had a good stay."

"Location is great. Overall everything was good, the A/C vent blew down in one direction, so a fan of some kind would be nice to get the cool air moving in the room. The hotel is under construction and restaurant is not opened, which was a little inconvenient. It would have been nice to know before arriving. The staff was friendly."

"Great location."

"The living room in the suites need more draperies."