鸟瞰图

关于清风水景宾馆的点评

2.5 out of 5
清风水景宾馆
204 Second Street, Santa Cruz, CA

点评

7.6

还可以

10 分 - 超赞。326 条好评,共有 1001 条点评" "
8 分 - 还可以。333 条好评,共有 1001 条点评" "
6 分 - 一般。192 条好评,共有 1001 条点评" "
4 分 - 很差。80 条好评,共有 1001 条点评" "
2 分 - 糟糕。70 条好评,共有 1001 条点评" "

7.6/10

清洁度

8.2/10

员工和服务

6.6/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Lucy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
停车方便,离沙滩很近,步行去沙滩5分钟。
2023 年 4 月入住 1 晚
Customer Care Team 于 2023年04月10日 的回复
親愛的露西,感謝您與我們分享您的經驗。我們很高興得知您在我們這裡過得愉快,而且位置對您來說也很方便。我們期待盡快為您服務!Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

真实旅客

2019 年 6 月入住 1 晚
Aqua Breeze Inn 于 2019年06月21日 的回复
Thank you for staying with us. We appreciate your feedback!

10/10 超赞

Stephen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in went smoothly, and the property fit our needs perfectly.I would recommend and would go back again!
2024 年 5 月入住 2 晚

10/10 超赞

Lori

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is located directly across the street from the Santa Cruz Beach Boardwalk. Clean, the staff is nice, rooms are older, but well kept. Will definitely stay again.
2024 年 5 月入住 1 晚
Customer Care Team 于 2024年05月20日 的回复
Dear Lori, we're delighted to hear that you enjoyed your stay with us and that our property's proximity to the Santa Cruz Beach Boardwalk was convenient for you! We're pleased that you found our rooms to be well kept and appreciated the cleanliness and friendliness of our staff. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad to know that we met your expectations. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Roseann

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Within walking distance to the boardwalk which was a huge plus with two little kiddos.
2024 年 5 月入住 3 晚
Customer Care Team 于 2024年05月20日 的回复
Dear Roseann, we're thrilled to hear that our convenient location within walking distance of the boardwalk was a huge plus for you and your little ones! Providing easy access to nearby attractions is important to us, and we're delighted that it added value to your stay. If there's anything else we can do to make your experience even more enjoyable or if you have any further feedback, please feel free to let us know. We look forward to welcoming you and your family back for another wonderful stay in the future!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

KIMBERLY

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My son and I stayed here for a weekend and went to the Boardwalk everyday. The walk is just a couple minutes. The staff was friendly and helpful. I even left behind a few items and they mailed them back for me. I did try to use the ac at one point and I don't know if it was my error or if it just wasn't working, but I did not notify anyone to let them know because I just opened the window and got a nice breeze in. With the window opened, it can be very loud. As soon as you close it though, you don't hear anything anymore. I was on the third floor and they do not have elevators but the stairs were easy enough. We had a great time and would totally stay there again .
2024 年 5 月入住 2 晚
Customer Care Team 于 2024年05月20日 的回复
Dear Kimberly, thank you for sharing your experience with us! We're delighted to hear that you and your son enjoyed your weekend stay and that our hotel's proximity to the Boardwalk made it convenient for you. We're glad that our staff was friendly and helpful, and we're pleased that they were able to assist you with retrieving your forgotten items. However, we apologize for any inconvenience you experienced with the air conditioning, but we're glad to hear that you were able to enjoy a nice breeze with the window open. Your feedback regarding the noise level with the window open is noted, and we appreciate your understanding. We're happy to hear that you found the stairs easy to navigate and that you had a great overall experience. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your future stays even more pleasant, please don't hesitate to let us know.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Lori

满意:清洁度、员工和服务、住宿条件和设施
Friendly check in and given a nice room when asked for an open window. Clean and quiet and right by the pier so easy to walk around and see the light house as well. Good affordable weekly rate. The room was comfortable.
2024 年 5 月入住 1 晚
Customer Care Team 于 2024年05月20日 的回复
Dear Lori, we're delighted to hear that you had such a positive experience during your stay with us! Providing a friendly check-in experience and accommodating your request for an open window are top priorities for us, and we're glad that we were able to meet your needs. It's wonderful to hear that you found your room to be clean, quiet, and comfortable and that our location near the pier made it convenient for you to explore the area. We're also pleased to hear that you found our weekly rate to be affordable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels until then! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Loreen

满意:员工和服务,清洁度
2024 年 5 月入住 2 晚
Customer Care Team 于 2024年05月13日 的回复
Dear Loreen, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

VANESSA,San Jose

与家人出行
不满意:服务设施
Booked this property last min for a weekend getaway a week prior to arrival. Surprised by the 3 bed option in a 2 bedroom setup right across the way from the boardwalk! There are 2 queens with one full in spare bedroom that is like a cubic space with a window & mirror. Had a couple moveable end tables which was nice. The room itself was a good size & we didn’t feel on top of each other as much. Bathroom was clean but prepare to bring toiletries as they only offer a built foam hand wash & body wash in shower. Bring a hair dryer if needed. They have a coffee maker as well but you have to grab the coffee from the lobby, along with tea & not much other condiments. This place is old & they just smacked on a coat of paint with a few wall decals & paintings. The beds were ok but squeaky with minimal sheets but they had a heater as it was colder during our stay. No extra blankets. Room could’ve used a doormat inside the room. No elevator so if you have any issues with stairs, then request bottom level. They have 3 levels. The rooms near the 2nd level hall stairway can hear the rear parking gate slam shut constantly & it’s really loud. Curtains also don’t fully provide privacy. We had to move them around a bit & add some weight on them to keep shut. Staff was nice but didn’t need them as much. I would probably recommend mainly for location & feasibility to the boardwalk. At least we didn’t have to pay for parking. I didn’t see they had a pool either.
2024 年 5 月入住 2 晚
Customer Care Team 于 2024年05月7日 的回复
Dear Vanessa, thank you for taking the time to share your detailed feedback about your recent stay with us. We're pleased to hear that our convenient location and unique room setup meet your needs for a weekend getaway. However, we apologize for any inconvenience caused by the lack of amenities and the issues you encountered with the room, including the noise from the parking gate and the curtains. Your feedback is invaluable to us, and we'll use it to make necessary improvements to enhance the overall guest experience. We appreciate your recommendation and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

songting

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
near the broadway
2024 年 5 月入住 1 晚
Customer Care Team 于 2024年05月7日 的回复
Dear guest, we're glad to hear that our hotel's location near Broadway was convenient for your visit. Being situated close to Broadway offers our guests easy access to a variety of entertainment, dining, and shopping options. If there's anything else we can do to make your next stay even more enjoyable or if you have any specific preferences for your visit to Broadway, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay soon!Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Marcy

不满意:清洁度
Old
2024 年 4 月入住 2 晚
Customer Care Team 于 2024年05月7日 的回复
Dear Marcy, we're sorry to hear about your experience with the cleanliness of our hotel. Maintaining a clean and comfortable environment for our guests is a top priority, and we apologize for falling short of your expectations. Your feedback is valuable to us, and we will handle the issue promptly to ensure that similar incidents do not occur in the future. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out. Your satisfaction is important to us, and we're committed to ensuring a positive experience for all our guests.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Nicola

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Care Team 于 2024年05月4日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Mike

满意:员工和服务,清洁度
不满意:住宿条件和设施
close to beach
2024 年 4 月入住 2 晚
Customer Care Team 于 2024年04月30日 的回复
Dear Mike, It's great to hear that you appreciated our hotel's proximity to the beach! We strive to provide our guests with convenient access to local attractions and amenities. Thank you for choosing to stay with us, and we hope you had a wonderful time enjoying the beach and the surrounding area. If you have any questions or need assistance during your stay, please don't hesitate to reach out to our staff. We're here to ensure you have a fantastic experience!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Jesse

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Simple and clean, priced appropriately on weekdays.
2024 年 4 月入住 2 晚
Customer Care Team 于 2024年04月26日 的回复
Dear Jesse, thank you for your feedback! We're pleased to hear that you found our accommodations to be simple, clean, and appropriately priced during the weekdays. We strive to offer comfortable stays at competitive rates. If there's anything specific you think we could improve upon, please don't hesitate to let us know. We appreciate your business and hope to welcome you back in the future!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

see

满意:清洁度、员工和服务、住宿条件和设施
love this place..stay here wverytime we go to santa cruz..close to the beach walking distance
2024 年 4 月入住 1 晚
Customer Care Team 于 2024年04月24日 的回复
Dear guest, we're thrilled to hear that you love staying with us at our hotel every time you visit Santa Cruz! Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that our proximity to the beach and walking distance location adds to your enjoyment. Your loyalty means the world to us, and we truly appreciate your positive feedback. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for many more wonderful visits in the future!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

H.

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Customer Care Team 于 2024年04月23日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Gary

Our go-to Santa Cruz lodging.
2024 年 4 月入住 2 晚
Customer Care Team 于 2024年04月15日 的回复
Dear Gary, we're thrilled to be your go-to lodging choice in Santa Cruz! It's always a pleasure to welcome back returning guests like you. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to reach out. Thank you for your loyalty, and we look forward to hosting you again soon! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place at a great price.
2024 年 4 月入住 1 晚
Customer Care Team 于 2024年04月12日 的回复
Dear Jennifer, thank you for your kind words! We're thrilled to hear that you found our hotel to be a great place at a great price. Providing excellent value and a comfortable stay for our guests is always our goal. We appreciate your feedback and hope to welcome you back for another fantastic experience soon!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

holly

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Been staying here for years when we visit Santa Cruz! Love the convenience near the boardwalk and parking. Never have to really drive anywhere to the pier or boardwalk
2024 年 4 月入住 2 晚
Customer Care Team 于 2024年04月4日 的回复
Dear Holly, Thank you for your continued loyalty and for choosing to stay with us whenever you visit Santa Cruz! We're thrilled to hear that you love the convenience of our location near the boardwalk and parking. Providing a hassle-free and enjoyable experience for our guests is always our top priority, and we're delighted to know that we've been able to meet your expectations consistently over the years. We look forward to welcoming you back on your next visit to Santa Cruz! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Joshua

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Customer Care Team 于 2024年04月3日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Tristan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2024 年 3 月入住 1 晚
Customer Care Team 于 2024年03月28日 的回复
Dear Tristan, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing a pleasant experience for our guests is our top priority, and we're thrilled that you found our place to be nice. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Care Team 于 2024年03月27日 的回复
Dear Richard, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

DANILO,Hanford

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very near the boardwalk, beach and pier. Ample and big parking spaces. Quiet and safe
2024 年 3 月入住 2 晚
Customer Care Team 于 2024年03月22日 的回复
Dear Danilo, thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the proximity to the boardwalk, beach, and pier, as well as our ample parking spaces. Ensuring a quiet and safe environment for our guests is always a top priority. We appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything else we can assist you with, please feel free to let us know! Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Elizabeth

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a great visit every time i come.
2024 年 3 月入住 1 晚
Customer Care Team 于 2024年03月11日 的回复
Dear Elizabeth, we truly appreciate your continued patronage and the kind words you've shared. It's fantastic to know that each visit has been enjoyable for you. Our team works hard to provide a great experience, and your positive feedback encourages us to maintain our commitment to excellence. Thank you for choosing us, and we eagerly await the opportunity to host you again on your next visit.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Jessica

2024 年 3 月入住 1 晚
Customer Care Team 于 2024年04月1日 的回复
Dear Jessica, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Melissa

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Overall a nice stay, no complaints. Easy access to the boardwalk. Clean, comfortable, accommodating staff, great price for location. Will definitely come back!
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年03月11日 的回复
Dear Melissa, thank you for choosing to stay with us and taking the time to share your positive experience. We're delighted to hear that you enjoyed your overall stay, found our accommodations clean and comfortable, and appreciated our accommodating staff. It's wonderful to know that our location and pricing met your expectations. We look forward to welcoming you back on your next visit to the boardwalk. If there's anything specific you'd like us to improve or enhance for your next stay, please feel free to let us know.Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Diane

与配偶出行
满意:住宿条件和设施,清洁度
不满意:服务设施
We liked how close it was to the boardwalk. The bed was comfortable , but too soft if that makes sense. People were very noisy at night. Next time we come to Santa Cruz, we will stay somewhere else. The room was very clean though and heater and AC worked great.
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年03月1日 的回复
Dear Diane, thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive comments about the cleanliness of the room and the functionality of our heating and AC systems. However, we apologize for the noise disturbance you experienced during your stay. We understand the importance of a peaceful environment for our guests and will take steps to handle this issue. We value your input, and we hope you will consider giving us another opportunity to provide you with a more comfortable and enjoyable stay during your next visit to Santa Cruz.Best Regards,Aqua Breeze InnCustomer Care Team

4/10 很差

robert,waynesburg

带宠物出行, 与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were the only ones for 2 nights on our 3 night stay On checking in wr asked for 2 beds instead of 1. Cost $30. After 1 night our t.v. broke so they made us switch room. Took us half hour. Pet fees for 2 dogs 3 nights $130 Clean rooms but could use upgraded. Wouldn't stay again
2024 年 2 月入住 3 晚
Customer Care Team 于 2024年03月1日 的回复
Dear Robert, thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the TV and the room change. Our team is committed to providing a comfortable and enjoyable stay for all guests, and we regret that we fell short during your visit. Your comments about cleanliness and the condition of the rooms are duly noted, and we will handle these concerns with our housekeeping and maintenance teams to ensure improvements are made. Regarding the pet fees, we understand the importance of transparency in our pricing, and we will review our policies to ensure they are communicated to guests. We appreciate your input, and we hope that you will consider giving us another chance in the future to provide a more positive experience.Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Jose

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in the family suite with the kitchen. It was the perfect size for our family of 5. We really enjoyed the location of the property… it was so close to the beach, Boardwalk and wharf…. Very walkable. The staff is amazing. Everyone was very nice. We definitely would stay here again.
2024 年 2 月入住 3 晚
Customer Care Team 于 2024年02月27日 的回复
Dear Jose, thank you for taking the time to share your positive experience with us. We're thrilled to hear that our family suite with a kitchen was a perfect fit for your family of 5 and that you enjoyed the convenient location near the beach, Boardwalk, and wharf. Our team takes pride in providing excellent service, and we're delighted to know that you found everyone to be very nice. It would be our pleasure to welcome you back for another enjoyable stay in the future.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Lisa

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This little gem is CLEAN and comfortable and painted really cute. It is right on the far side of the Boardwalk parking lot, and we could see the rides, and hear the screams from our room. We would definitely stay here again. its no-nonsense, but really clean and cute!
2024 年 2 月入住 2 晚
Customer Care Team 于 2024年02月20日 的回复
Hi Lisa,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our hotel clean, comfortable, and charmingly decorated. It's great to know that you enjoyed the proximity to the Boardwalk and the lively atmosphere. Providing a clean and cozy environment is important to us, and we're delighted that you appreciated it. We look forward to welcoming you back for another fantastic stay in the future!Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Charlene

带宠物出行, 与配偶出行
满意:员工和服务,清洁度
Nice place to stay across the street from Santa Cruz boardwalk. Close to beach, felt safe,
2024 年 2 月入住 2 晚
Customer Care Team 于 2024年02月20日 的回复
Hi Charlene,Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and found our location across the street from the Santa Cruz Boardwalk to be convenient and safe. We strive to provide a comfortable and secure environment for all our guests, and we're glad you felt that way. We hope to welcome you back for another enjoyable stay next time you're in the area!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Isidro

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family stay at the Boardwalk
Clean and spacious room. 3 minute walk to the Santa Cruz Boardwalk
2024 年 2 月入住 2 晚
Customer Care Team 于 2024年02月21日 的回复
Dear Isidro, thank you for letting us know you had a great stay at the Aqua Breeze Inn. We're glad our clean, spacious accommodations and our property's proximity to the Santa Cruz Boardwalk impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Christine

团体旅客
满意:清洁度、员工和服务、客房舒适度
2024 年 2 月入住 2 晚
Customer Care Team 于 2024年02月13日 的回复
Dear Christine, thank you for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Jacqueline

满意:员工和服务
Room 203 was tiny, noisy from the rain and had no heat.
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年02月7日 的回复
Dear Jacqueline, thank you for sharing your concerns with us, and we apologize for the inconvenience you experienced during your stay in Room 203. We regret that the room size, the noise from the rain, and the lack of heat did not meet your expectations. Your feedback is important, and we will handle these issues promptly to ensure improvements. If there are any specific details you'd like to share or any preferences for your future stays, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable experience on a future visit.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Zane J

满意:员工和服务,清洁度
2024 年 1 月入住 2 晚
Customer Care Team 于 2024年02月6日 的回复
Dear Zane, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Adriana

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Pros:The people working there are nice. I arrived very late and they called me to ask my ETA and explained to ring a bell, which was nice. Stay here if you need to crash at a safe place with safe parking across the board walk and you are on a budget. Cons:The place is very dated. Even if they clean up it looks bad. If you are looking for comfort look elsewhere. The linens feel like paper, no fabric softener.
2024 年 1 月入住 1 晚
Customer Care Team 于 2024年02月2日 的回复
Dear Adriana, thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that our team's efforts to provide a safe and welcoming environment, especially during a late arrival, were appreciated. However, we apologize for any inconvenience caused by the dated appearance and the quality of linens. We value your input and assure you that we continuously strive to improve our facilities and services. If you have any specific suggestions or areas you feel we can enhance, please let us know. We hope to have the opportunity to welcome you back and provide an improved experience in the future. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Customer Care Team 于 2024年01月29日 的回复
Dear guest, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Juan

满意:服务设施,清洁度
Great stay amazing time nice clean room
2024 年 1 月入住 1 晚
Customer Care Team 于 2024年01月29日 的回复
Dear Juan, we're delighted to hear that you had a great stay with us and enjoyed your time at our hotel. Providing clean and comfortable accommodations is our priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to enhance your experience in the future, please let us know. We look forward to welcoming you back for another wonderful stay!Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Genie

2024 年 1 月入住 1 晚
Customer Care Team 于 2024年01月22日 的回复
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Sofia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was easy to get to, and neighborhood was safe. It was quieter than I thought it would be for NYE.
2023 年 12 月入住 4 晚
Customer Care Team 于 2024年01月11日 的回复
Dear Sofia, we're delighted to hear that your stay was positive, and that you found our location easy to get to in a safe neighborhood. It's great that the environment was quieter than expected, especially on New Year's Eve. If there's anything specific you enjoyed or if there are ways we can enhance your future stays, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing our accommodations!Best Regards,Aqua Breeze InnCustomer Care Team

4/10 很差

Jenny

不满意:住宿条件和设施
2023 年 12 月入住 2 晚
Customer Care Team 于 2024年01月31日 的回复
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 超赞

Owen

2023 年 12 月入住 1 晚
Customer Care Team 于 2024年01月4日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

Andrea

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Customer Care Team 于 2023年12月30日 的回复
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 一般

hongjun

与家人出行
满意:清洁度、员工和服务、服务设施
Na
2023 年 12 月入住 1 晚
Customer Care Team 于 2024年01月1日 的回复
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Antonio

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buena
2023 年 12 月入住 2 晚
Customer Care Team 于 2023年12月30日 的回复
Dear Antonio, thank you for your feedback! We're pleased to hear that you had a positive experience during your stay. We continually strive to provide the best service and accommodations for our guests. We apologize for any inconvenience caused by the smell in the room and appreciate your understanding. We'll continue to work on maintaining the quality of our facilities. If you have any further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back again soon!Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Tanya,Lindsay

2023 年 12 月入住 1 晚
Customer Care Team 于 2024年01月10日 的回复
Dear Tanya, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Aqua Breeze InnCustomer Care Team

10/10 超赞

Jay

满意:清洁度、服务设施、住宿条件和设施
Customer Care Team 于 2024年02月6日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

Adrian

It met our expectations
2023 年 12 月入住 1 晚
Customer Care Team 于 2023年12月13日 的回复
Dear Adrian, thank you for taking the time to share your feedback! We're delighted to hear that your stay met your expectations. If there's anything specific you enjoyed or if there are ways we can make your next visit even better, please feel free to let us know. We appreciate your choice to stay with us and look forward to welcoming you back in the future! Best Regards,Aqua Breeze InnCustomer Care Team

6/10 一般

Donna,Westminster

与家人及幼儿出行
满意:员工和服务
Needs update to the rooms. Bed was not comfortable. Location was good. Walking distance to the pier and boardwalk. I like the patio seating.
2023 年 11 月入住 1 晚
Customer Care Team 于 2023年11月29日 的回复
Dear Donna, we appreciate your feedback regarding your recent stay. Your comments are valuable as they help us improve our services to better meet the needs of our guests. We apologize that the room did not meet your expectations and that you found the bed uncomfortable. Rest assured, your comments about the room's condition and comfort will be shared with our team for review and potential updates. We're pleased to hear that you appreciated our location, particularly its proximity to the pier and boardwalk, and enjoyed the patio seating. Should you have any additional feedback or suggestions for us, we'd be grateful to hear more to enhance your experience during future visits. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Aqua Breeze InnCustomer Care Team

8/10 还可以

Herman

2023 年 11 月入住 1 晚
Customer Care Team 于 2023年11月25日 的回复
Dear Herman, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Aqua Breeze InnCustomer Care Team