Beijing Silk Street Market Hotels

"nice spacious hotel, good location, would return with family for sure"

"Wow. Won’t consider anywhere else next time. Brilliant. "

"Very nice. Prompt service, including fixing a leaky shower head."

"Awesome place"

"Helpful and English speaking staff. Great location, facilities and room layout."

"Good location, needs refurbishing and had cigar smell in the bathroom "

"Great location, service, breakfast and comfortable rooms. "

"Great location, friendly staff and shopping centre next door "

"The location of the property is great. However, the food, service and condition of the property leave a lot to be desired. The extra facilities like the gym were great but not frequently used which explains why it was in good condition. The staff look exhausted and in turn their service suffers as a result of this. We couldn’t use the WiFi and couldn’t get it to work no matter what we tried. We requested pillows multiple times to be given pillows that were literally filled with beans like a bean bag. See pictures attached. Our tour guide mentioned the property used to be a famous hotel but was bought over by new owners. It’s clear to see the new owners have put little money into the upkeep of the hotel. The food in the restaurant was poor and its not something I would pay extra for. On the first night we had dinner which took 1.5 hours to bring out 5 dishes as there was only one chef working who cooked the dishes one at time. I will not be coming back. "