Beijing Silk Street Market Hotels

"We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4."

"The hotel was great, staff were very helpful, location was perfect for exploring, off the main road so was quiet but very close to subway and city centre. Laundry room proved useful for us although it can be exceptionally busy. Our child's breakfast was not bookable via expedia so assumed it was already - apparently it wasn't. I think this was expedia at fault for not providing the option but could have been staff training. We were able to get early check in at 0600 which was very much appreciated. Overall very good experience."

"I feel like this location is very good to go to most if not all major sightseeing areas. The hotel was clean and staff was very helpful in helping us find the luggage our airlines had lost. I highly recommend this hotel. It is walking distance from wangfujing st where you can just walk around to get some fresh air or go shopping at one of the malls/ many stores"

"Yes it was very good"

"Lots of options, however the food wasnt great and it was repeated over days "

"Hotel was lovely and so was the staff ! Needed additional laundry detergent for the machine and asked at the reception and no problem at all, always had new water bottler an new/clean items at the room. "

"The rooms are extremely dated, the cleanliness standard is really poor. The linen had holes, I found hairs on my pillow. Notable build up of dust in the unit with the fridge and behind the desk. I have terrible dust allergies so this was not great. The pillows smelled and the bathroom shelves had mould as well as the grout. The taps were limescale, the bathroom amenities were almost never refilled, (toothbrush, toothpaste) the hairdryers are at least 10-15 years old. Outlets falling off, heavily stained lobby carpets and extremely old and yellowing telephones. The breakfast is 70% reheat of last night's or night befores dinner - I am 100% sure of this being true because I arrived at 6:30am for breakfast, which is when it opens, and the noodles were cold in the tray currently warming up. Breakfast options are very poor and gross, the fruit selection is even worse. If you don't know what a 5 star hotel looks like, then go ahead and book. Had to change my room because of cleaning issues, but you simply cannot fix so many management issues. This is no fault of the reception who tried their best to accommodate but if you're going to be handing yourself stars this was worse than a 3 star hotel. I've stayed in hotels across the globe and this is by far the worst. I lost numerous hours trying to resolve housekeeping failures that shouldn't be my job. Wouldn't recommend this to anyone."

"Amazing hotel a lot of amenities "

"The buffet breakfast had old items put out. My husband ate the breakfast, and I did not. Every other food item we shared such as all the restaurants and street foods. After telling me the items were stale and old, a few hours later, he got sick. I was just fine. Although the hotel was nice, there were no restaurants around the area. I would not stay here again. Location is key, and this was not the place to stay. "