Uenohara Hotel with Pool

"It was a great experience! We stayed for just one night, as a transition from Kyoto to Tokyo. Although it was rainy, cold and Mt Fuji was not visible, it was the best place to stay. The welcoming staff at the reception, they take care of luggage immediately for you. You get a tour of the hotel by one of the staff which explains you all the itinerary of events and get you to you room. Our room was a traditional room with a hot spring looking at Mt Fuji (which unfortunately was not visible), tatami floor, traditional beds and all :) Then we got to wear a kimono, get a tea on the beautiful tea house surrounded by the cutest garden; we got a private traditional lunch, i got to experience also the hot springs at the rooftop. The buffet breakfast is extensive and delicious, plus the souvenir shop had great prices and lots of items. A perfect cozy and resting day. My score deduction is only for some upgrades that are needed but it is my only comment. The next day we checked out and we got the hotel offers a free shuttle until noon to the bus station. Here we stored our luggage easily and got to spend the rest of the afternoon in town and got to see Mt Fuji."

"The resort is kept in pristine condition, staffs are extremely friendly. The room was well stocked with complimentary water, toiletries, and slippers. Cleanliness through the room to the entire facility is top notch. We thoroughly enjoyed our stay "

"Breakfast was delicious!!! Staff made phone calls to make pick up / bus arrangements Views from the onsen or public spa (sauna or natural pools) are insane, loved the experience. It is far away from the city part but there is shuttle to pick you up from MT Fuji bus stop to the hotel (just need a phone call) Taxis are rip off there, be mindful"